In addition to previous responsibilities, perform opening and closing duties, including unlocking and locking the store, counting the safe and distributing cash bags to the cashiers, providing manager overrides in the point-of-sale system as appropriate, and serving as the acting manager in the absence of upper-level staff.

Arranged sale items in an eye-catching display and placed sale tags in a timely manner. Collaborated with supervisor to order from the warehouse the sale items that best fit our store’s needs and customer base. Provided the highest level of customer service by helping customers find the products they needed to complete their projects, including recommending products, creatively solving customers' problems in a manner that benefited both the customer and the store, and ringing up customer transactions in an efficient and jovial manner. Key Accomplishments:• Trained new hires at my supervisor's request because she said my methods of stocking and maintaining product and backstock were the most comprehensive and efficient.• Took the initiative to document all empty product locations and suggest product replacements, earning compliments from my direct supervisor and the store owner, who said, “Certainly the best evaluation I have ever seen on replacements.”• Assisted the floor manager with her duties, one of three associates asked to do so.• Headed a project, along with one other associate, to prepare the store for a reset, which involved locating and pulling closed-out products, completing all computer work, and organizing the products and documentation.

• Provide piano lessons to beginning and intermediate-level students.• Edit documents for grammar, punctuation, spelling, clarity, and conciseness.

• Assigned numerical scores to 4th graders' essays written in response to a prompt given in conjunction with a standardized test. • Scored each response holistically in accordance with the rubric, using anchor papers as a guide, to ensure each student received the correct score as defined by the training materials. • Assessed each student’s ability in three main areas: development, organization, and language use. • Managed my time to complete the self-paced online training, practice/assessment scoring, and production goals.

• Edited a wide variety of documents, including academic and scholarly papers, business documents, personal correspondence, and resumes, for grammar, spelling, punctuation, clarity, and conciseness. • Adhered to document turnaround requirements and communicated with the customer service representative in a timely manner regarding deadlines and other administrative issues.• Ensured that the writings and citations of clients who requested conformity with particular style guides, such as APA, Chicago, and MLA, complied with the requested guides.

• Learned the locations of hundreds of products in order to quickly sort and stock new shipments and backstocked products to the shelf. • Provided friendly and efficient customer service in accordance with King Soopers' "Customer First" strategy.• Straightened and faced products on the shelf to maintain a neat and orderly appearance.

• Assigned numerical scores to high school students' essays written in response to a prompt given in conjunction with a standardized test. • Scored each response holistically in accordance with the rubric, using anchor papers as a guide, to ensure each student received the correct score as defined by the training materials. • Assessed each student’s ability in four main areas: analysis of the prompt, development, organization, and language use. • Managed my time to complete the self-paced online training, practice/assessment scoring, and production goals.

• Assigned numerical scores to 5th, 7th, and 9th grade students' essays written in response to a prompt given in conjunction with a standardized test. • Scored each response holistically in accordance with the rubric, using anchor papers as a guide, to ensure each student received the correct score as defined by the training materials. • Assessed each student’s ability in three main areas: comprehension of the reading excerpts, writing style, and grammar and mechanics. • Managed my time to complete the self-paced online training, practice/assessment scoring, and subsequent weekly goals well before the deadlines. • Consistently maintained an accuracy rating on practice and random, pre-scored validity papers at or near 100%, well above the requirement of 70%.

• In a contract capacity with Caption Colorado, edited the text provided by a captioner to ensure a properly punctuated, accurate, and verbatim transcript. • Used transcription software and equipment to record companies' quarterly earnings conference calls.• Researched the correct spelling of the executive officers’ and financial analysts’ names, company products, and any unfamiliar terminology.• Worked with the operations team at Caption Colorado to schedule calls and report progress.

• Checked new life insurance and investment business documents for accuracy and completeness.• Tracked and managed the submission of new business documents to the home office to ensure compliance with delivery schedules, which included problem-solving complications.• Composed and edited business correspondence and other business documents.• Developed and edited document templates to improve efficiency of office.• Kept filing system of client files, both hard copy and digital, which included uploading documents to company website for compliance.• Obtained life insurance producer license and studied for Series 6 securities license.

• Edited 400-500 reports per month, each averaging 5 pages. • Ensured compliance with customer content and analysis requirements and with company stylebook regarding format, grammar, punctuation, accuracy, clarity, and conciseness.• Worked with a team of analysts to correct conflicting or ambiguous data.• Mentored analysts to improve writing quality. • Worked with a team of editors to ensure fair distribution and timeliness of workload.

• Performed forensic, quality-control, post-closing reviews of distressed residential mortgage files to ensure due diligence and accuracy at the time of origination.• Audited confidential mortgage loan files for missing documentation and relevant information to client's purpose. • Re-verified relevant information by conducting online research and communicating with the parties involved in each transaction through telephone interviews, faxes, emails, and correspondence by mail.• Wrote a report on the findings of this research, completing 20-25 reports per month.• Worked with a team of colleagues and reviewers to polish final report.• Edited colleagues’ reports for compliance with customers' content requirements and with company style guide.• Regularly anticipated, met, and exceeded company and client expectations regarding quality.

• Resolved customers’ parking and transportation needs and conflicts.• Provided administrative support to the managers, including filing, performing data entry, scheduling using MS Excel spreadsheets, and preparing mass mailings.

• Enforced parking regulations on the University of Wyoming campus. • Collected parking fees, balanced the register, transported cash bag to and from the main office, and fixed mechanical problems in the Day Lot.

• Completed intensive training on writing, such as grammar, syntax, punctuation, clarity, conciseness, style, and conformation to various styles of citation, including MLA, Chicago, AP, and APA. • Mentored writers one-on-one at any point in the writing process.