Kathleen Wulff Email & Phone Number

Minneapolis, Minnesota, United States

Refurbish laptops and desktops, Image hard drives, help strip electronic parts for recycling.

Hopkins, Minnesota, United States

I consulted with individual customers and small businesses, specializing in computer upgrades and troubleshooting. I diagnosed and resolved issues related to malware, viruses, network connectivity, and hardware, upgrading displays, keyboards, hard drives, RAM, operating systems, and batteries for both laptops and desktops. I also installed modems, routers, printers, and wireless home devices, and managed BIOS features. Leveraging remote diagnostic tools like TeamViewer, I ensured efficient problem resolution and system optimization.

Prior Lake, Minnesota, United States

Monitored network systems and security protocols, detecting and preventing threats, resulting in a 25% decrease in security incidentsIdentified and mitigated potential security risks, implementing measures that reduced incidents by 30%Responded to and managed security incidents promptly, resolving breaches and vulnerabilities with a 95% success rate, minimizing operational disruptionsAnalyzed security data to identify patterns, anomalies, and red-flag activities which led to a 20% improvement in threat detection and response efficiencyEnsured compliance with security regulations and company policies, conducting audits that maintained a 100% compliance rateTrained over 100 employees on security protocols, best practices, and threat awareness, increasing overall security posture and compliance by 40%Collaborated with law enforcement and regulatory agencies during investigations and audits, ensuring 100% legal compliance and successful audit outcomesMaintained detailed records of security incidents, audits, and compliance activities, which improved transparency and accountability by 25%

Bachelor Of Science - Bs, Computer Science

Associate Of Science, Computer Science

Honor Society: Phi Theta Kappa