Kathleen Smiley-Alsup

Kathleen Smiley-Alsup Email and Phone Number

Controller at American Rigging & Millwright Service @ American Rigging & Millwright Service
5894 Sandy Hollow Rd, Rockford,IL 61109,United States
Kathleen Smiley-Alsup's Location
Rockford, Illinois, United States, United States
Kathleen Smiley-Alsup's Contact Details

Kathleen Smiley-Alsup personal email

About Kathleen Smiley-Alsup

Financial management professional with broad experience in the service industry, consumer lending, telecom, customer service and financial management. I have worked in various industries including non-for-profit and medical firms. Direct exeperience developing teams for sales, technical support, collections, call-centers and policies and procedures.

Kathleen Smiley-Alsup's Current Company Details
American Rigging & Millwright Service

American Rigging & Millwright Service

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Controller at American Rigging & Millwright Service
5894 Sandy Hollow Rd, Rockford,IL 61109,United States
Employees:
13
Kathleen Smiley-Alsup Work Experience Details
  • American Rigging & Millwright Service
    Controller
    American Rigging & Millwright Service Apr 2013 - Present
    Payroll Management, Union Reporting for Ironworkers, Millwrights & Teamsters, Federal & State filing including IFTA, IRP, muf-15, Accounts Receivable & Payable oversight of staff & fiscal projection. Reconciliation of banking & credit cards, OSHA management & reporting as well as general day to day business management.
  • Affinity Credit Services
    President
    Affinity Credit Services Sep 2003 - Jan 2013
    Wood Dale,Il
    President (2003-2013)-Developed company and increased revenue while managing the following divisions:Responsible for daily management of 11 locations within the Northern Illinois area • Initiate programs, provide leadership and support for multiple divisions and locations. Develop strategic programs to adjust company protocol to the economic indicators• Develop operational and sales analytics for quarterly review and product restructuring based on industry requirements. Develop P&L Statements, Income statements and Balance sheets. Assist administrative team to apply payables and receivables to their correct accounts.• Manage accounting and collection teams that kept outstanding receivables at less than 12% at 30 days out (6% lower than the national average) including ACH & Credit Card Processing programs• Banking platform experience including Central Management Systems with PNC Bank & US Bank. Experi• Compliance officer for the firms to work with Illinois Dept of Financial Regulation, Attorney General office to meet with legislation within the State of Illinois. Standardized corporate account files and payment ledgers for Illinois State Examiners with IDFPR.• Work with Illinois Dept of Labor, Illinois Dept of Employment Security to develop the Human Resources team at full compliance with all legislature, directed unemployment claims and other inquiries as needed for both W-2 employees and Independent Contractors hired by our firms. Administer and maintain the company’s compensation plans, including coordination of the annual performance and salary reviews, Assist employees in leave of absence coordination, in conjunction with established policies, to include EEO, ADA, FMLA, STD, Worker Compensation and unpaid leave; ensure that leaves are coordinated and documented in accordance with Federal/State guidelines. • Assist site development teams and oversaw the project management of new location development
  • Hughes Business Technologies
    Project Manager
    Hughes Business Technologies Jun 1999 - Sep 2003
    Responsible for timely installation & service of telecommunications equipment including managing union & non-union employees on job sites. • Responsible for the installation of telecommunications and data equipment in locations including police departments, manufacturing facilities, school districts, hospitals and other various businesses.• Develop strategic after-sales marketing for service and up-selling of various products based on the clients’ businesses as they developed in their market niche increasing revenue by 12% annually.• Establish a service quality improvement program to retain existing clients• Coordinate and develop standardized training packages between technical, engineering & customer service staff to provide effective client support. • Coordinate and develop training programs with CSR staff to after-market clients to increase revenue by 3% annually • Assist CSR staff with training various clients. Training clients between 5-250 employees based on the needs and requirements of the organizations purchasing the equipment or services• Manage installation, service and dispatch employees relevant to job costing, job billing and installation costs• Provide accurate installation labor & material job costs to meet contractual agreements while coming under cost projections to increase revenue• Worked with Warehouse management to increase installation cost efficiency, improve tracking ability and managing product averaging over $1M.• Provide salary and performance reviews, assist with union IBEW #364 negotiations
  • Peabudy'S North
    Financial Manager
    Peabudy'S North 1998 - 1999
    Pecatonica,Il
    Manage Accounts Payables, Accounts Receivables and Contract/Rebate programs for Landscaping and Farming Equipment in the Northern Illinois and Southern Wisconsin area.• Centralize accounting management and reporting of all financial data to owners & shareholders• Work with various vendors (Ford/New Holland, Cub Cadet) purchasing new or used equipment and assisting Sales improve their overall revenue by 8% annually• Coordinate rebate programs and educate Sales team on programs offered during the seasons of the year to provide new incentives for client sales to increase revenue.• Provide loan and rebate support for sales team including assisting with loan requirements for clients, contract management and supporting document • Produce financial statement reporting and analysis to service and parts department to assist with their performance bonus programs• Develop Accounts Receivable processes that recovered over $1.2M in outstanding A/R over 90 days out and lowered overall outstanding notes over 45 days.• Evaluate and coordinate with Service Manager adherence to service agreements with focus on quality of service, timelines and documentation accuracy. • Provide job costing to Service department manager including labor and materials.• Payroll management including Illinois and Wisconsin reporting for W-2 employees• Work with Illinois and Wisconsin Dept of Labor to assure compliance of all regulations and legislature• Handle all Unemployment claims with IDES unemployment office , Worker’s Compensation claims while meeting all EEO and ADA requirements. • Coordinate with the Sales and Service managers to determine recruitment strategies for their hiring needs. Responsibilities include sourcing candidates, reviewing resumes, conducting phone screens, preliminary interview of candidates; providing documents of compensation analysis, recommending salaries and extending/negotiating verbal offers upon approval
  • Speedcut, A Division Of Advanced Machine & Engineering
    Customer Service Agent
    Speedcut, A Division Of Advanced Machine & Engineering 1996 - 1998
    Managed Carbide Saw manufacturing office and clients. Developed office procedures for international clients including specialized shipping in India and China. Processed orders, after market sales, time sheets and purchasing of office equipment/supplies.
  • Osf Saint Anthony Medical Center
    Pbx Telecom Specialist
    Osf Saint Anthony Medical Center 1990 - 1996
    Supervise 3 Shift Call Center, manage telecom programming & service issues within 2 hospitals. Direct moves/adds/changes and training throughout multi-levels of the organization. Maintain and assist with crisis management including being the lead trainer for hospital including development of training materials. Supported Occupational Health department managing billing, patient scheduling, vendor and materials management. Recovered $1.2 Million in outstanding A/R over 60 days in accounting cycle.

Kathleen Smiley-Alsup Skills

Customer Service Credit Accounting Loans Policy Marketing Team Building Leadership Sales Management Managerial Finance Program Management Time Management Insurance Accounts Receivable Selling Project Management Recruiting Contract Management Portfolio Management New Business Development Microsoft Word Customer Retention Financial Risk Credit Risk Strategy Banking Human Resources Accounts Payable Financial Analysis Telecommunications Strategic Planning Call Centers Negotiation Management Outlook Training Microsoft Excel Invoicing Hiring Credit Analysis Sales Retail Risk Management Analysis Payroll Customer Satisfaction Software Documentation Access Team Leadership Interviews

Kathleen Smiley-Alsup Education Details

Frequently Asked Questions about Kathleen Smiley-Alsup

What company does Kathleen Smiley-Alsup work for?

Kathleen Smiley-Alsup works for American Rigging & Millwright Service

What is Kathleen Smiley-Alsup's role at the current company?

Kathleen Smiley-Alsup's current role is Controller at American Rigging & Millwright Service.

What is Kathleen Smiley-Alsup's email address?

Kathleen Smiley-Alsup's email address is ka****@****hoo.com

What schools did Kathleen Smiley-Alsup attend?

Kathleen Smiley-Alsup attended Rock Valley College, Boylan, Rockford College.

What are some of Kathleen Smiley-Alsup's interests?

Kathleen Smiley-Alsup has interest in Animal Welfare, Health.

What skills is Kathleen Smiley-Alsup known for?

Kathleen Smiley-Alsup has skills like Customer Service, Credit, Accounting, Loans, Policy, Marketing, Team Building, Leadership, Sales Management, Managerial Finance, Program Management, Time Management.

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