Kathleen Perry Email & Phone Number

Manchester, Ct, Us

East Haven, Connecticut, United States

Develop and implement efficient filing systems, resulting in improved document organization and retrieval. Coordinate logistics for company events, including venue selection, catering arrangements.Schedule meeting spaces according to staff needsLead a team of administrative staff members in achieving departmental goals through effective delegation of tasks.Increased office efficiency by implementing SharePoint to centralize documentation.Manage and maintain office supplies inventory, ensuring availability of necessary materials for daily operations.Collaborate with IT department to troubleshoot hardware and software issues and ensure smooth functioning of office equipment, including Internet connection.Conduct functional, performance, and reliability tests on industrial X-ray systems to identify defects or malfunctions.Collaborate with cross-functional teams including engineers and designers to troubleshoot issues identified during testing.Monitor project progress regularly through status meetings and reports, identifying potential risks or issues proactively and ensuring optimal utilization of resources and cost control measures.

Clinton, Connecticut, United States

Facilitated maintenance of technical manuals by writing, and editing documentation for grammar, syntax, and spelling. Supported Validation Engineers with testing, purchase requests, and turnover packages. Executed multiple projects to complete each with competing deadlines; researching, and problem-solving when information was not available. Fostered positive collaboration and networked with cross functional teams and customers to gather and clarify details for documentation. Exceeded role expectations by restructuring and editing department procedures to improve outdated Department Guidelines, Handbook, and Standard Operating Procedures.

Bolton, Connecticut, United States

Proficient in office management by maintaining appointment schedule, and confidential patient files. Supported doctor by composing correspondences with primary veterinarians gathering necessary records. Exceeded role expectations by producing employee handbook to mentor new hires, as well as gaining extensive knowledge of pet dental hygiene and increasing patient awareness of its importance.

Enfield, Connecticut

Increased client satisfaction by driving down incoming call volume through email, chat, and social media to facilitate shopping, return requests, and website troubleshooting. Exceeded role expectations through independent research and production of response for email and web chat inquiries then utilizing "Digital Genius" AI program to ensure correct responses would appropriately apply in Zendesk. Produced client self-help web content of merchandise and procedures utilizing textual and visual elements, with a keen understanding of audience needs and expectations. Established peer recognition program to support employee morale. Presented monthly at Town Hall Meetings.

North Windham, Connecticut, United States

Fulfilled orders, ensure customers are taken care of and take action to correct any problems in a timely manner. Fostered positive vendor relations on behalf of business management. Comfortably multi-tasked personal responsibilities and trained new employees in fast-paced service environment.

Hartford County, Connecticut, United States

Engaged with patrons as primary source of information on established procedures and policies. Improved patron satisfaction by correcting computer and printer errors, and properly escalating further issues. Performed operational checklist, trained, and supervised student workers during shift. Exceeded supervisory role by fulfilling Technical Services tasks to optimize Acquisitions project timelines.

Bachelor'S Degree, English

Activities and Societies: Student worker at Regina Library and the Educational Resource Center at Rivier College, 2008-2012. Dean's List.

Bachelor Of Fine Arts - Bfa, English Language And Literature, General

Bachelor Of Fine Arts - Bfa, English Language And Literature, General