Kathleen Benware Email & Phone Number

Buffalo, New York, United States

• Facilitated day-to-day operations of the office, collaborated with the landlord, call center manager and facility manager, to ensure office ran smoothly.• Ensured all security procedures are met, i.e.: sign-in and distribution of visitor badges.• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.• Set up and scheduled meetings and catered lunches.• Ensured full operation of office equipment by… Show more • Facilitated day-to-day operations of the office, collaborated with the landlord, call center manager and facility manager, to ensure office ran smoothly.• Ensured all security procedures are met, i.e.: sign-in and distribution of visitor badges.• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.• Set up and scheduled meetings and catered lunches.• Ensured full operation of office equipment by completing preventive maintenance requirements, calling for repairs, and maintaining equipment inventories.• Processed monthly expense reports, accounts payables and reconciliation of petty cash.• Created weekly and monthly reports and presentations.• Processed all building work orders for maintenance and responded to internal customer with follow up email.• Maintained office and conference room calendar.• Ordered all office, janitorial, and kitchen supplies for the Amherst office.• Maintained office lunchroom and breakroom making sure everything is cleaned and stocked.• Managed payment of rent and parking for multiple company locations, ensuring accounts were current and avoided late fees.• Managed all mail room functions and responsibilities, sorting and distributing incoming packages and organizing sending outgoing packages.• Maintained all record-keeping procedures for department.• Coordinated and processed all major copying, and binding projects.• Maintained the central supply closet for corporate headquarters by anticipating supplies requirements, placing and expediting orders, and verifying receipt of supplies.• Served as Company Administrator for FedEx where I was responsible for 209 accounts and 551 users, which included granting and deleting access for users. Managed, downloaded, and formatted reports, to be sent to users. Show less

Prepared and shipped sales orders with efficiency and accuracy using UPS WorldShip and FedEx Ship Manager. Liaison for company freight carriers. Responsible for carrier set up, billing, and obtaining quotes.Responsible for receiving returned goods and insuring customer received replacement or credit. Responded to customer inquiries and complaints in a timely, customer oriented fashion.Reviewed files, records, and other documents to obtain information to respond to customer and… Show more Prepared and shipped sales orders with efficiency and accuracy using UPS WorldShip and FedEx Ship Manager. Liaison for company freight carriers. Responsible for carrier set up, billing, and obtaining quotes.Responsible for receiving returned goods and insuring customer received replacement or credit. Responded to customer inquiries and complaints in a timely, customer oriented fashion.Reviewed files, records, and other documents to obtain information to respond to customer and company vendor requests.Maintained and updated filing, inventory, and data base systems daily.Processed monthly expense reports and reconciled petty cash.Maintained customer files and all other office documents. Implemented office procedures to insure an efficient paper flow. Show less

Coordinated auditing program between clients and auditors.Managed day-to-day operations of office including accounts receivable and payable and created and maintained files for clients.Made travel arrangements for executives of company and maintained schedules for client events, such as audits, monitoring, consulting, and training. Provided prompt and courteous response to client calls and email requests.(continued)

Managed all mail room functions and responsibilities.Performed all messenger service to courts and other law firms.Maintained office supply inventory, acquisition and distribution.Coordinated with vendors and repair services in professional manner to ensure regular maintenance of equipment is performed.Processed all major office copy projects, with attention to detail.Set-up and coordinated all video conferencing requirements for Buffalo office – Maintained communication… Show more Managed all mail room functions and responsibilities.Performed all messenger service to courts and other law firms.Maintained office supply inventory, acquisition and distribution.Coordinated with vendors and repair services in professional manner to ensure regular maintenance of equipment is performed.Processed all major office copy projects, with attention to detail.Set-up and coordinated all video conferencing requirements for Buffalo office – Maintained communication with personnel to ensure that procedures were followed and completed for all scheduled meetings.Carried out set-up and tear-down of all audio visual and PC equipment for staffing and meetings. Show less