Kathleen B. Mcqueen, Mba, Certified Bb Email & Phone Number

Morrow, Georgia, Us

Drive continuous process improvement and management activities - planning, performing and implementing key initiatives, identifying innovative solutions to develop efficient operational process systems, and to guide the security compliance framework that demonstrates adherence.•Engage with stakeholders and other cross-functional teams to ensure the execution of all process, program plans, and compliance-based projects. •Ensure program and regulatory compliance by performing monitoring, testing of controls, and reporting. •Scope, design and coordinate compliance processes and due diligence efforts to provide timely deliverables and rapid remediation. •Enforce compliance standards while identifying and addressing potential issues; conduct process gap analysis to identify, assess, and advise on business-related risks and control weaknesses. •Manage third-party audits, risk assessments, responding to inquiries, violations, and performing due diligence activities. •Improve internal compliance processes and standard operating procedures.•Deliver program reporting; track planning, scheduling, issues, and status of compliance and process-based project efforts. •Lead change management activities associated with process improvement and contractual obligations. •Support Project Management to document detailed requirements, develop tools and resources to drive implementation of new business, system and operational improvements, and solutions.

Operating Partner 2015-2019Co-owned and launched restaurant, serving as the CAO and COO, creating processes, policies, and ensuring compliance. Additionally, conducted hiring, training, managed financial and accounting responsibilities. •Developed Standard Operating Procedures, employee training program, and strategic program direction for entity that recognized $900K in annual sales.•Hired, trained, and developed team by coaching, teaching, and training staff of company standards. •Oversaw a range of projects, ensuring seamless communication between the FOH and BOH staff.•Executed payroll, maintained IT infrastructure and implemented PCI Compliance.•Engaged with a range of corporate clients, including Coca-Cola Enterprises, Delta Airlines, Porsche N.A., Southwest Airlines, Chick Fil A, Morehouse Medical School, Enterprise Sysco, and Sherwin Williams.•Received awards and recognitions in the Atlanta Journal Constitution, Southern Living, and Creative Loafing; additionally, featured on several national broadcast television network programs.

Philadelphia, Pennsylvania, Us

Provided strategic and operational direction for ensuring compliance and risk mitigation within Corporate ERP Landscape. Provided guidance for IT and work process controls within application portfolio. •Oversaw the functional and technical security design of SAP, ensuring it conformed to corporate application security architecture, corporate policy, security standards, and regulatory requirements, while optimizing productivity and minimizing long-term cost of ownership. •Managed activities performed and monitored performance of SAP security offshore partner.•Transitioned 15,000 SAP R/3 users from DuPont to the Carlyle Group newly formed company.•Developed an IT Internal Controls organization that ensured compliance standards once Axalta Coating Systems went public.

Wilmington, De, Us

Application Owner of DuPont Performance Coatings (DPC) North American SAP R/3 4.0 System and interfaces. Delivered DuPont productivity through maintaining and improving ERP Operations activities and offerings. * Delivered business value and continuity by ensuring smooth project to operations transition with minimal impact on day-to-day operation activities, reducing number of infrastructure unplanned outages. * Drove ERP Operations excellence by utilizing DuPont Service Delivery Framework and transformational mindset.* Ensured DPC SAP R/3 Security Internal Controls were in compliance with Sarbanes-Oxley 2002 Act, which resulted in turning around unsatisfactory audit findings in Performance Coatings to consistent successful audits. * Led performance Coating North America SAP R/3 Security Network. Developed team of internal SAP Security professionals to improve user incident response time at 2 plants, 1 customer service center and 5 warehouses across Continental United States, reducing cost in 3rd party support.

Wilmington, De, Us

Served as Associate Corporate Process Owner for application security and control design strategies across Business ERP Landscapes. •Supported management of security administration, role design, and compliance for 11 separate SAP environments which contained 23K global users. •Completed annual audits of the Global SAP R/3 system compliance with global internal controls required to pass PricewaterhouseCoopers (PwC) annual reviews.•Established Business Objects Technical Review Team to address critical issues, improving productivity issue resolution.•Executed 100% user compliance with DuPont Trade Secrets.•Additional roles include the following: IT Consultant, SAP R/3 Applications Support, SAP R/3 System Administration Specialist, SAP R/3 Training Manager and Research and Development Automotive Finishes.

Master Of Business Administration (Mba)

Bachelor Of Applied Science (Basc), Biology/Biological Sciences, General