Kathleen Perkins

Kathleen Perkins Email and Phone Number

Security Client Success Manager, Managed Detection and Response Team @ Presidio
Denver, CO, US
Kathleen Perkins's Location
Denver Metropolitan Area, United States, United States
Kathleen Perkins's Contact Details
About Kathleen Perkins

► What Drives Me— I love advocating for my clients! Their success is mission critical.Cybersecurity has become a real passion for me. And as a highly-regarded customer and partner success manager, I excel at proactive troubleshooting, risk assessment, and analyzing goals and recommending innovative solutions that resolve security business problems. ► My Leadership Style— I am a strong mentor to my fellow CSMs and other teammates.I believe in uniting cross-functional teams towards a common goal of delivering exceptional support. I thrive on building others up and cultivating their potential. My curiosity and keen awareness of human behavior along with my exceptional communication skills give me the ability to work with diverse personalities to foster long-term, loyal, highly-successful client and team relationships. ► Core Competencies and Tools— Strategic Success Management, Cybersecurity, Issue Resolution, Escalation Management, Third-party Software Management, Cross Functional Team Lead, SaaS Cloud Technologies, AI, IAM, ERP, CRM, Project Management, Conflict Resolution, Skilled Negotiator, Power BI, Salesforce, Gainsight, Sigma, Looker, Jira, Confluence, GuideCX, ServiceNow, Nucleus.

Kathleen Perkins's Current Company Details
Presidio

Presidio

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Security Client Success Manager, Managed Detection and Response Team
Denver, CO, US
Website:
presidio.com
Employees:
4071
Kathleen Perkins Work Experience Details
  • Presidio
    Security Client Success Manager, Managed Detection And Response Team
    Presidio
    Denver, Co, Us
  • Presidio
    Managed Detection & Response Team, Security Client Success Manager
    Presidio May 2023 - Present
    New York, Ny, Us
    Presidio's MDR Service is designed to support our customers' goals against credential thefts, malware outbreaks, security breaches, data exfiltration and other potential security incidents. Move from a reactive position to a proactive defensive posture.
  • Druva
    Strategic Accounts West, Customer Success
    Druva Aug 2022 - May 2023
    Santa Clara, California, Us
  • Automox
    Senior Customer Success Manager, Enterprise
    Automox May 2021 - May 2022
    Boulder, Colorado, Us
  • Teamsupport
    Enterprise Client Success Manager
    Teamsupport Nov 2019 - May 2021
    Dallas, Texas, Us
    *SnapEngage acquired by TeamSupport in 2021.
  • The Success League
    Ambassador And Director, Customer Success Business Development
    The Success League Aug 2019 - Apr 2021
    San Francisco, Ca, Us
    The Success League is a consulting firm that helps growing businesses plan, build and expand their customer success teams. The team's expertise spans Account Management, Professional Services, Technical Support and Success Operations. We can do anything from a single training session to recharge your team, to setting up a Customer Success organization from scratch. Love all that TSL represents and does for the CS community!
  • Kp3 Strategies
    Customer And Partner Success Consultant
    Kp3 Strategies Sep 2018 - Nov 2019
    Consultancy for launching CS teams for ISVs in Microsoft Dynamics 365 ecosystem.
  • Axtension
    Microsoft Strategic Alliance Director, North America
    Axtension Jan 2017 - Sep 2018
    *AXtension acquired by CRM Partners, The Netherlands, in 2018ISV for Microsoft Dynamics 365 Platform, Accounts Payable Invoice Processing, Document management, Planning & Control, Shipment Integration and Privacy Protection.
  • Thomson Reuters
    Microsoft Strategic Alliance Lead
    Thomson Reuters Feb 2015 - Jan 2017
    Toronto, On, Ca
    ISV for global transaction tax compliance for Microsoft Dynamics ERP.
  • Crmug/Axug - Dynamic Communities, Inc.
    Axug Summit Planning Committee, Crmug Board Of Advisors
    Crmug/Axug - Dynamic Communities, Inc. Mar 2014 - Nov 2016
    Tampa, Fl, Us
  • Trillium Software
    Microsoft Global Alliance Director
    Trillium Software Nov 2012 - Nov 2014
    Burlington, Ma, Us
    ISV for Microsoft Dynamics 365 Platform. Data governance, data quality, data and management SaaS platform.
  • Experlogix
    Microsoft Strategic Alliance Director
    Experlogix Aug 2008 - Jun 2012
    South Jordan, Utah, Us
    ISV for Microsoft Dynamics 365 Platform. Cloud CPQ software and document generation solutions.

Kathleen Perkins Skills

Business Development Professional Services Enterprise Software Business Alliances Channel Erp Sales Sales Management Partner Management Management Channel Partners Microsoft Crm Microsoft Dynamics Lead Generation Product Management Newsletters Strategic Partnerships Global Alliances Managing Partner Relationships Customer Success Management Event Planning Direct Sales Start Ups Account Management Software As A Service Go To Market Strategy Salesforce.com Customer Relationship Management Leadership Solution Selling Team Leadership Strategic Planning Team Building Salesforce Crm

Kathleen Perkins Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Business / French
  • Université De Bordeaux
    Université De Bordeaux
    Business And French
  • Walt Whitman High School Bethesda, Maryland
    Walt Whitman High School Bethesda, Maryland

Frequently Asked Questions about Kathleen Perkins

What company does Kathleen Perkins work for?

Kathleen Perkins works for Presidio

What is Kathleen Perkins's role at the current company?

Kathleen Perkins's current role is Security Client Success Manager, Managed Detection and Response Team.

What is Kathleen Perkins's email address?

Kathleen Perkins's email address is ka****@****uva.com

What is Kathleen Perkins's direct phone number?

Kathleen Perkins's direct phone number is +317732*****

What schools did Kathleen Perkins attend?

Kathleen Perkins attended University Of Colorado Boulder, Université De Bordeaux, Walt Whitman High School Bethesda, Maryland.

What are some of Kathleen Perkins's interests?

Kathleen Perkins has interest in Social Services.

What skills is Kathleen Perkins known for?

Kathleen Perkins has skills like Business Development, Professional Services, Enterprise Software, Business Alliances, Channel, Erp, Sales, Sales Management, Partner Management, Management, Channel Partners, Microsoft Crm.

Who are Kathleen Perkins's colleagues?

Kathleen Perkins's colleagues are Sakthi Sasi Velar, Elliott Greene, Luis Yrigoyen, Al Nadeau, Connor Rockaway, Matthew Zacchilli, Kevin Leite.

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