Kathleen Crayne Email & Phone Number

New York City Metropolitan Area

Marriage Ministries Coordinator: Mid-level event planner serving greater NYC area. Actively coordinating 50+ events (approx. 150-200 guests each) per year including, but not limited to, vendor and venue contracts, financial operations, and logistics. Create design and content work for office social media page as well as material and brochures for various events and programs; Manage CRM databases and maintain client relationships in 300+ parishes throughout the archdiocese; Assisted in transitioning programs from in-person to virtual/remote offerings by finding creative ways to engage with marriage preparation couples similarly as if their class was in-person.

Hauppauge, New York

Director of Communication & Marketing (2017): Manage the promotion of the practice’s services as well as its professional relationships and referral activities. Arrange key meetings with professional peers for the expansion of potential referral business. Develop special events involving the promotion of the practice’s services and procedures. Coordinate the practice’s Continuing Education (CE) seminar programs for referral network peers’ professional development leading to stronger relationships with referring doctors and directly resulting in increased patient referrals. Track and record details of seminars, meetings, and events responsive to the practice’s promotion efforts. Train offices on our online referral and communication program. Events Coordinator (2015-2017): Organize CE meetings and seminar events. Negotiate and book venues, obtain and manage venue contracts. Coordinate transportation, hotel rooms, speakers, A/V requirements, etc. Interview and assess potential guest speakers. Responsible for finding sponsors for seminars, matching companies to appropriate programs/seminar topics and ensure sponsors are aligned with goals and values of the practice.Marketing Coordinator (2014-2016): Manage an extensive list of simultaneous projects, and activities. Collaborate with practice advisor on brand visibility and creative promotional planning. Internal marketing and logo design. Research and creative design for lecture presentations, including research on HIPAA-secure online-record sharing. Create and write newsletters for the practice and CE programs. Contribute to design and layout of website and informational brochures for CE programs and practice procedures.Social Media Management (2014-2016): Track and manage several social media platforms for the practice to increase SEO; efforts resulted in an increase of “online-referral” patients from both Google and Facebook within 1st year; both patient and doctor focused blogging.

Hicksville, New York

Sales: responsible for assisting clients in choosing glasses & in navigating insurance plans; transcribing prescriptions for lenses, assessing prescriptions for appropriate lenses & frames; authorizing & interpreting numerous insurance plans; providing fashion as well as practical advice on framesOptical Billing: submitting claims for patients’ exams & glasses through respective insurances while ensuring that orders are processed with extreme precision & accuracy according to corresponding codes for various carriersOther administrative duties: multi-tasking in a fast-paced environment with a huge client base, instructing & training patients on how to wear & care for contact lenses; fielding incoming calls for appointments, inquiries, orders, etc; updating patient charts, both manually and electronically

Beijing Suburb, China

Worked alongside foreign teachers, as well as native Chinese speakers, to teach the English language and literature to primary and high school level students; covered aspects of basic grammar usage, oral & writing skills, including works of Shakespeare & classic America Literature; collaborated with colleagues on projects & professional development workshops within an international venue to discuss creative, innovative approaches to learning in order to engage students in English lessons & activities; studied Mandarin