SUMMARY OF WORK EXPERIENCEMore than twenty years of Administrative & Customer Satisfaction experience with the last 5 years focused on program management and Business Office Management. Initiative, good judgment skills, and excellent interpersonal skills have provided a foundation for the development of solid, successful working relationships. Wide range of support has included management of sensitive and confidential information, leadership and participation in process and policy improvement projects, utilization of various programs and tools and the ability to work independently as well as part of a team. Excellent communication skills ­& ability to interact successfully with internal and external executives, vendors and other personnel. Strong organizational skills & ability to manage many details under pressure.Specialties: Portuguese and Spanish speaking and reading skills, administrative support, adobe, ap style, auditing, closing, customer service, financial, front office, logistics, meeting facilitation, merchandising, order management, policy analysis, team & people management, program & project management.