Kathleen Dinges Email & Phone Number

United States

Jacksonville, Florida

Jacksonville, Florida Area

• **Google AdWords Certified** | **Bing Ads Accredited/Certified**• Create and set-up new online marketing campaigns at Google, Yahoo, MSN, and more.• Manage existing search campaigns and optimize campaigns that are under-performing.• Manage budget to drive campaign results• Expand current keyword lists.• Respond to requests from Customer Service for changes/enhancements to search campaigns.• Provides reports on Campaign statistics

Jacksonville, Florida Area

• Editing, correcting, and enhancing sites created by the design and copywriting department.• Edits text for grammar, spelling, and flow, reviews layouts, images, and tables, and compares the information against that provided in Temp Data to give the website approval before leaving Web.com.• Minor supervisory tasks such as occasional quality reviews, production holds, and training.• Meets at least the required number of 3 sites per hour and above a 97% quality rating.

Gaithersburg, Md

• Edit FDA Medwatch reports using the FDA Oracle 10g and eMDR database application systems, following strict adherence to specified Federal privacy and anonymity guidelines.• Perform general quality control/quality assurance tasks to ensure correct spelling and that narrative sections read grammatically correct.• Enter reports as needed to meet contract deliverables.• Interact with Analysts, Data Entry, Quality Control, and Administrative staff to process the reports according to quantity and quality guidelines.• Query databases for information needed in the processing of the reports.• Meets at least the required number of 340 reports to be completed in one day.Data Processing (April 2009-Nov 2009)• Entered FDA Medwatch forms from manufacturers, user facilities, distributors, importers, health care professionals, and consumers, into eMDR database. Responsible for capturing all data reported on forms and met above and beyond the required 40 reports per day.

Rockville, Md

• Worked primarily on a large multi-center, multi-protocol project where work is often performed under tight deadlines and strenuous client demands. Responsible for document retention using scanning software• Responsible for scanning medical case report forms and associated data forms using optical scanning machines for all newly received documents averaging 375 documents (over 1000 pages) received daily.• Proven ability to understand and follow complex instructions.• Frequently required to balance competing project demands and tight timelines. Recognized for maintaining high productivity and quality.• Performed routine quality checks on scanned data and resolves discrepancies. Responsible for resolving discrepancies discovered during database reconciliation reviews.• Responsible for training, certification and compliance with written work instructions, client timeline demands and documentation requirements. Trusted with highly confidential information.