• Working with clients of AlphaSights, Guidepoint, and Third Bridge to deliver targeted business solutions.

Regional Vice President, Sales & Operations Vice President, Sales & Operations Focus Division Regional Vice President, New Communities• Spearheaded the launch and scale-up of five new communities, directing a leadership team of 10 to achieve strategic success and exceed organizational objectives through rapid progression.• Orchestrated Midwest division operations across six states and 32 communities with a $300 million budget, leading four Regional Vice Presidents and 32 Executive Directors to surpass operational efficiency, occupancy, customer satisfaction, employee development, and Sales KPIs targets.• Engineered a 90%+ reduction in agency staffing across communities by 2022 through innovative marketing and strategic hiring initiatives, generating over $32,000 monthly savings per community.• Attained industry-leading resident acquisition, securing the highest number of new move-ins nationally in 2019 and achieving peak net move-ins during 2022, significantly boosting occupancy rates. • Optimized Memory Care unit performance, ensuring full occupancy within 80% of Midwest communities and realizing 100% overall occupancy while maintaining over 90% occupancy in established communities and driving growth in newer locations.

• Orchestrated strategic hiring initiatives for seasonal GMs and Tax writers while spearheading targeted marketing campaigns with vendors and local businesses to amplify brand exposure and drive revenue growth. Cultivated a high-performance, team-centric culture through successful event hosting and leadership.• Implemented comprehensive training programs on cutting-edge tax regulations and innovative financial products, ensuring team expertise and service quality remained at the forefront of industry standards.• Directed operations for a regional network of 12+ offices, efficiently managing a diverse workforce of 13 managers, 129 tax experts, and 20 support staff to optimize productivity and client satisfaction.

• Spearheaded operations for 14 Store and Assistant Managers, overseeing a $55 million budget. Established and certified training stores, catalyzing in-house promotions and enhancing leadership capabilities across 15 locations.• Handpicked to pioneer two major promotional initiatives district-wide, executing substantial store design upgrades and new product launches at three locations, resulting in successful nationwide expansion across the U.S. chain.• Propelled sales growth through meticulous budget management and cultivation of customer-centric teams, consistently surpassing revenue targets and enhancing market position.• Optimized store contribution and bolstered EBITDA performance by implementing rigorous payroll and expense controls, leveraging monthly one-on-one operations reviews for continuous improvement.• Garnered the prestigious Big Wig Award for exemplary customer service, earned recognition for cost-effective operational strategies, and secured the Bay Accuracy Award for outstanding process efficiency and execution.

• Directed operations for up to 12 locations in South Atlanta, driving comprehensive business growth and operational excellence across the region.• Spearheaded sales initiatives, P&L management, leadership development programs, facility maintenance, document creation services, and strategic marketing efforts for each location, ensuring optimal performance and profitability.• Pioneered the launch of 2-3 new concept stores, enhancing brand visibility and customer convenience, increasing market share and customer loyalty.• Conceptualized and implemented the Assistant Managers Workshop Leadership program across two districts in Atlanta, elevating managerial capabilities and operational efficiency (honored with purple pin recognition for exceptional contribution).

• Spearheaded the conceptualization, design, and implementation of a novel Christian Academic-based learning environment catering to children aged six weeks to 5 years, from initial concept to full operation.• Orchestrated comprehensive business operations, including P&L management, marketing strategies, curriculum development, extracurricular program creation, and strategic staffing initiatives to ensure organizational success and growth.• Secured prestigious NAEYC accreditation, the highest industry standard for preschool education, demonstrating a commitment to excellence and quality in early childhood education.• Served on both School and Parent Boards, fostering strong community relationships and ensuring alignment between institutional goals and stakeholder expectations.

• Accounted for 19 Centers, 22 Directors, 300+ staff members. • P&L management, customer service, recruiting g, training and all over operations for each location. • Prepared annual budget and presented to CFO. • Received NAEYC accreditation in 5 locations, 7 Centers of Distinction and 13 submitted to NAEYC for accreditation.

• Opened first Flagship in Atlanta, GA. during 1996 Olympics then promoted with in the year to District Manager.