Kathleen Dupuis

Kathleen Dupuis Email and Phone Number

Renewals & Negotiations Leader @ Salesforce
san francisco, california, united states
Kathleen Dupuis's Location
Southborough, Massachusetts, United States, United States
Kathleen Dupuis's Contact Details

Kathleen Dupuis personal email

Kathleen Dupuis phone numbers

About Kathleen Dupuis

Kathleen Dupuis is a Renewals & Negotiations Leader at Salesforce. She possess expertise in building relationships, writing, technical recruiting, contract recruitment, organization and 34 more skills. She is proficient in Spanish. Colleagues describe her as "I had the pleasure of working with Kathleen over several years as we transitioned accounts from Demandware into salesforce. Kathleen was a pro at assessing the short and long-term impact of the transition process. In even the most complicated situations, she remained commited to passionate advocate for customer success and always led the way in finding solutions and thinking outside of the box when needed. " and "Kathleen or KD her given name is AMAZING! She provides valuable insights and consultative conversations on best in class executions. She takes the time to really understand your business and align business objectives to provide the best results. She's an A+ player to say the least! "

Kathleen Dupuis's Current Company Details
Salesforce

Salesforce

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Renewals & Negotiations Leader
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Kathleen Dupuis Work Experience Details
  • Salesforce
    Director, Renewals (Mulesoft)
    Salesforce Feb 2024 - Present
    Boston, Massachusetts, United States
    People Leader, leader of leaders, negotiations coach and cross-functional diplomat. Built out team of 15 Renewal Managers across AMER & LATAM within global Renewals Org. Advise on integration, pricing and packaging changes, and automation programs. Equip team to perform against KPIs while strategically managing and mitigating risk to the business.
  • Salesforce
    Sr. Manager, Renewals (Mulesoft)
    Salesforce Oct 2022 - Feb 2024
    Greater Boston
    Lead a team of twelve MuleSoft Renewal Managers in AMER & Latin America. Support the strategic and operational integration of Mulesoft into Salesforce by way of Renewals function. Advise on migration workflows to support pricing & packaging changes across existing customers at renewal motion.Highly skilled in managing cross-functional interests across sales, customer success, rev rec, legal and finance. Trusted advisor to sales. Expert in commercial and legal contract negotiation.
  • Mirakl
    Sr. Director, Renewals, Americas
    Mirakl Feb 2021 - Sep 2022
    Greater Boston
    Mirakl powers your platform business strategy by allowing you to quickly launch an online marketplace. Marketplaces allow companies to easily add products and services by connecting third-party sellers and service providers. The Mirakl Marketplace Platform automates the hard things about marketplace management: Seller onboarding, service quality control, and order distribution; on a turn-key solution that’s easy to integrate into any e-commerce platform. Mirakl Catalog Manager makes it easy to manage product data quality at marketplace scale. For more information: www.mirakl.com
  • Salesforce
    Manager, Commerce Cloud Renewals
    Salesforce May 2019 - Feb 2021
    Greater Boston Area
    Manage global portfolio of B2C and B2B Commerce Cloud business and team of seven Renewal Managers under VP Renewals. Accountable for attrition mitigation, revenue generation and customer success. Expert in managing cross-functional interests (across sales, customer success, rev rec, legal and finance) and driving complex resolution across internal and external stakeholders. Trusted advisor to sales and subject matter expert in commercial and legal contract negotiation. Responsible for migrating legacy customer portfolio from Demandware to Salesforce legal agreements, pricing and packaging, as well as ongoing renewals from legacy to new technology.
  • Salesforce
    Principal Renewals Manager
    Salesforce Jan 2017 - Apr 2019
    Greater Boston Area
    Quota-carrying individual contributor + manager role whereby personally manage full-cycle commercial negotiations and lead other team members. Book consists of targeted and off-cycle renewals of existing Salesforce Commerce Cloud customers, including the migration of all Demandware customers to new agreements under Salesforce. Internal consultant to cross-functional teams invested in customer success, sales, finance and legal. Make commercial recommendations that promote mutually successful, long-term partnerships between Salesforce Commerce Cloud and its customers.
  • Demandware, A Salesforce Company
    Commercial Contracts Manager / Senior Renewals Manager
    Demandware, A Salesforce Company Apr 2015 - Dec 2016
    Greater Boston Area
    Quota-carrying role managing full-cycle commercial negotiations for targeted and off-cycle renewals of existing Demandware customers. Perform commercial analysis as means to advise internal stakeholders and cross-functional teams invested in customer success and sales. Make commercial recommendations that promote mutually successful, long-term partnerships between Demandware and its customers.
  • Aol
    Senior Account Executive
    Aol Apr 2013 - Mar 2015
    Greater Boston Area
    Cultivate and develop agency and client-direct relationships across multiple AOL platforms and solutions. Foster growth by testing and identifying digital solutions to meet advertisers' needs. Serviced a variety of industries including travel, retail, tech/telco and CPG.
  • Executive Search & Tech Staffing
    Sales & Search Operations
    Executive Search & Tech Staffing May 2011 - Apr 2013
    Greater Boston Area
    Managed search operations and business development functions for Tech & Finance. As direct report to firm Partners, served as cross-functional communication manager for critical recruitment, business development and project management functions.
  • Yahoo
    Account Executive
    Yahoo Aug 2008 - Apr 2011
    Hunted and farmed net-new display advertising accounts from the direct response vertical as part of most profitable inside sales force at Yahoo!. Offered ongoing consultative sales approach to direct response advertisers, as networks and DSPs. Formulated comprehensive campaign analysis and optimized media campaigns to meet aggressive client goals.
  • Techtarget
    Account Executive
    Techtarget Jun 2007 - Jul 2008
    Sold and managed integrated marketing campaigns to IT solution providers from prospect to close and account management. Responsible for growing account revenue, meeting quarterly sales goals and managing campaigns for assigned territory.

Kathleen Dupuis Skills

Building Relationships Writing Technical Recruiting Contract Recruitment Organization Multi Tasking Bilingual Online Advertising Customer Service Research Advertising Crm Digital Media Integrated Marketing Marketing Management Executive Search Executive Support Sales Sales Operations New Business Development Lead Generation Social Networking Strategic Planning Leadership Financial Services Sales Process Cold Calling E Commerce Interviews Salesforce.com Sem Mobile Marketing Mobile Advertising Sales Management Digital Marketing Digital Strategy Customer Relationship Management Business Development

Kathleen Dupuis Education Details

Frequently Asked Questions about Kathleen Dupuis

What company does Kathleen Dupuis work for?

Kathleen Dupuis works for Salesforce

What is Kathleen Dupuis's role at the current company?

Kathleen Dupuis's current role is Renewals & Negotiations Leader.

What is Kathleen Dupuis's email address?

Kathleen Dupuis's email address is ka****@****akl.com

What is Kathleen Dupuis's direct phone number?

Kathleen Dupuis's direct phone number is +178142*****

What schools did Kathleen Dupuis attend?

Kathleen Dupuis attended Skidmore College.

What skills is Kathleen Dupuis known for?

Kathleen Dupuis has skills like Building Relationships, Writing, Technical Recruiting, Contract Recruitment, Organization, Multi Tasking, Bilingual, Online Advertising, Customer Service, Research, Advertising, Crm.

Who are Kathleen Dupuis's colleagues?

Kathleen Dupuis's colleagues are Brittany Houweling, Abhignana Kandepu, Michael Ling, Rashmi Somani, J. Mitchel Hernandez, Mba, Harbani B., Vijaykumar M Nyamati.

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