Kathleen Weaver Email & Phone Number

Florida & Tennessee

Director, IT Billing Systems

Providing System Management, Advice and Solutions "When systems byte, management matters"! • Database Administration of Intersystem’s Cache environments • Project Manages OS, Cache, Centricity Business Upgrades and Optum Applications• Provides analysis and recommendations for improvements related to system health and application performance

Employed by IDX before IDX purchased by GEPrimary Focus: Provided enhanced support and services; system installations, technical project management, technical account management, technical writing & documentation, system analysis and evaluations, system performance analysis, training, complex problem solving, upgrade deployments. Traveled as needed and worked off-hours. Hard Skill Sets:Billable consultant on projects related to OpenVMS, AIX and Cache:• install, upgrade and support hardware, software• migrate exiting hardware and software to new platforms• performance monitoring, analysis and tuning• CPU, Memory, IO sizing • trouble-shooting and problem analysis • system analysis health checks• preventive and corrective maintenance tasks• system backups, user accounts, printers, TCPIP Soft Skill Sets: • Peer leader, coach, mentor, motivational speaker and seminar creator and leader • Communicates effectively; provides information that is clear, concise, and beneficial • Appreciates needs of others and addresses them accurately and efficiently • Demonstrates flexibility in dynamic environments • Expresses self well through oral and written communication • Strongly advocates knowledge sharing and believes that “Knowledge is not power, rather it’s the application of our knowledge that can be powerful”

Worked on Help Desk team to provide VMS system analysis and resolution to problems originating on a PDP, MicroVAX or VAX system. Created and maintained ASA procedural handbook.(Left due to layoff)

Installed electronic point-of-sale software on NCR 8000s and Fujitsu systems for new store openings. Responsibilities included creating and delivering specialized training courses for new personnel, monitoring and analyzing and resolving network problems and providing senior level mentoring and advising to junior level support specialists.