Kathleen Eagan Email & Phone Number

Irvine, CA, US

RGP is a next-gen global human capital firm helping clients connect with the right professional talent needed to tackle change and transformational initiatives. Disrupting the professional services industry since 1996, we bring a human first perspective that embodies the Now of Work — attracting the best talent in an increasingly fluid gig-oriented.

Managed revenue cycle operations for 22 facility health system with 6000 employees and $5B P&L

• Superior Revenue Solutions provides end-to-end revenue cycle optimization and oversees technologyimplementation. We deliver quick improvements in targeted areas to ensure maximization of cash flowwhile improving.
• Work in close partnership with hospital leadership, physicians and staff ensuring alignment of financialand operational functions to improve financial and operational outcomes.
• Provide direction and counsel to identify and resolve complex issues and problems impactinginitiatives, finances, and operations.
• Champion implementation of lean methodologies addressing operational inefficiencies.
• Develop data collection, analysis, and reporting processes for operations management, includinginformation integrity validation and interpretation.
• Interim leadership.

Eden Prairie, MN, US

• Responsible for delivering a full range of services to client/partners in areas of project management,interim project staffing, software application optimization, healthcare reform initiatives and.
• Designed strategic initiatives for clean claims improvement and faster reimbursement with payer/provider collaboration
• Renegotiated/negotiated payer contracts for more favorable outcomes and a 23% denial reduction
• Initialized Medicare billing pilot improving key metrics in 12 weeks; including reduction of AR daysfrom 58 to 31 through strategic account stratification and improved vendor management, improvingcash collections to.
• Analyzed technology for sunsetting or replacement of legacy technology applications and managedOptum technology implementation

Ishpeming, MI, US

• Administered physician insurance credentialing, managed care and revenue vendor contracts fora critical access hospital and multi-specialty physician clinic. Conducted all department training,developed policies and.
• Managed Meditech EHR implementation project
• Reduced days in Accounts Receivable by 46% in 8 months, from 114 to 62 through accountability,training, and account management including engaging vendor support
• Identified $1.2M of recoverable revenue from national insurance company due to incorrect “take-backs”
• Initiated and chaired hospital/clinic RAC and Audit Committees

Mclean, VA, US

• Identified, developed and implemented business development strategies for the Rocky Mountain Healthcare region, consisting of six states, translating short-and long-range strategic plans into financial projections of.
• Led teams at simultaneous client engagements
• Improved insurance reimbursements resulting in meeting annual budget 3 months ahead of plan
• Developed Executive Dashboard for revenue cycle monitoring
• Developed Cash Collection report for forecasting cash flow and monitoring actual to budgeted collections

Master Of Arts (Ma), Organizational Management

Bachelor Of Science (Bs), Business Management