Kathleen Easton Email & Phone Number

Port Orchard, Wa, Us

Retired from corporate life to a life passion - serving the community by sharing how everyone one can replenish the planet with a Garden for Life framework. Connect / reconnect to profile for Garden Vision LLC.

• Manage and administer Program Management Leaders group• Lead and participate in discussions of Project | Program Management best practices• Researching Program | Project Management Leaders• Tracking Project Management trends, tools and techniques• Attend PM, PMI training and networking events

Hook, Hampshire, Gb

Lead and manage team located in 33 global locations (and 7 time zones) that assists transitioning service members learn about and access VA Benefits and Services.

Hook, Hampshire, Gb

Manage program management office and supervise team in 33 locations across 7 time zones delivering Transition GPS briefings to over 3,000 military personnel per month and 100's of weekly individual assistance sessions , on behalf of the Department of Veterans Affairs. • Leading Program Management Office • Control resource allocation for efficiency and cost management • Ensure efficient utilization of multi-million annual budget while delivering contracted services

Hook, Hampshire, Gb

Lead program administration and manage financials for 4 permanent locations (serving AK, OR, WA) with a team of 21 that delivers Transition GPS briefings to over 1,200 military personnel per month and 250 individual assistance sessions weekly, on behalf of the Department of Veterans Affairs. • Established and operating PMO• Implementing resource allocation plan for better efficiency and cost reduction• Ensure efficient utilization of multi-million annual budget while delivering contracted services

Hook, Hampshire, Gb

• Leading and managing operations of state-wide team of 15 delivering group and 1-on-1 training for the Department of Veterans Affairs• Executed marketing/outreach plans to increase scheduled events to over 50 per month• Managing training materials inventory and logistics• Established standard procedures for daily operations

• Program Management leadership and consulting for small businesses and non-profits upgrading their technology capabilities to improve the organization's bottom line and market presence. • Applied project management methods to IT infrastructure and application assessment and planning, business operations and process evaluation, product / services release and launch, marketing campaign development, and marketing collateral development.

Liaison between the organization business community subject experts and a third party contractor implementing a web-based, transactional data system (to Federal SACWIS standards) under a limited term contract.• Saved $3.2M with recommendation for re-assignment of vendor resources and priorities.• Identified and documented critical business requirements for a new data system in 30% of the scheduled time (1 month instead of 3). Subsequently, documented changes to in-house applications as result of new third party transaction system.• Identified significant gaps in vendor’s prototype, authored critical analysis documents used to justify change in application design.

Delivered career and education counseling, skills assessment and results interpretation at Navy College Office.• Increased outreach by 50% leading to a 30% increase in scheduled counseling sessions, and a 20% increase in referrals to partner schools.• Counseled 200% more active duty, retired service members, and their family members per month than others in Navy College Office. • Recognized for contributions leading to award of 'Exemplary Navy College Office of the Year' (2010).

Bremerton, Wa, Us

Program and Satellite Campus Site Manager providing student services operations (admissions, advising, registration, and payment services), delivering business analysis, financial management, and marketing while applying project management principles. Executed marketing strategy and plan, maximizing $20,000 in grants to reach target audience. • Increased military student enrollments by 23% (to 2% of 11,000 annual FTE total) in one year and tripled the number of students advised (from 10 per week to 40) in eighteen months. • Achieved first time selection as a ‘Top Military Friendly’ school in 2008 by G.I. Jobs, the premier magazine for military personnel transitioning into civilian life, as a result of operations changes and marketing tactics.• Obtained a 5 year re-certification from Navy College which allowed continuation of on-base presence by leading the college-wide accreditation team in a Military Installation Voluntary Education Review (MIVER).

Us

Built the Program Management Office from the ground up. Directed world-wide product introduction with a staff of eight. Project portfolio included implementation of international technical support disaster recovery policies and processes, a product life cycle policy, and product changes to facilitate rapid diagnosis of problems at customer sites.• Transformed department into a best practices project management team while reducing department expenses by 30% ($390,000) and increasing employee morale by setting goals and standards.• Achieved 20% reduction ($132,000) in customer support planning costs with budget analysis and management, and fiscal leadership.• Gained a 30% improvement in customer satisfaction measures (from 3.2 to 4.2 on 5 pt scale) with standardized processes, negotiated technical support partnerships and relationship management.• Reduced development and technical support costs by 25% ($1,000,000) through creating and implementing a corporate-wide product life cycle policy (a company first) and new product introduction process.

Tokyo, Jp

Directed international product introduction team, established product requirements, negotiated alignment of development schedule with market requirements, and implemented a public relations project and product introduction project to control costs and quality. Served as spokesperson to media and authored published technical white papers and case studies.• Secured $90M increase in direct sales and a $30M partner/distributor sales increase through product pricing, strategic promotions driven by competitive analysis, and collaboration with Strategic Account teams.• Increased revenue by 15% ($10,500,000) by formulating and implementing a comprehensive marketing project and a sales incentive package for a two-tier sales force.• Negotiated partnerships and OEM agreements for differentiating product features that contributed an additional 5% ($500,000) to revenues.

Directed cross-functional product introduction team, established product requirements, negotiated alignment of development schedule with market requirements. Established project management process for development, test and release cycles. Established product introduction processes to deliver product to specifications.• Launched previously delayed product within 3 months of hire by re-invigorating the product team with realistic, re-negotiated product requirements and schedules. Generated $2,000,000 revenue in 3 months.• Developed product road map scenarios and evaluated each business case based on customer requirements. Presented candid ROI assessment and recommendations to senior management and company owners that resulted in the closure of the division.

Managed development & product introduction project teams, performed financial and business analysis, and ensured the alignment of new product to customer requirements. Established and modeled matrix-managed, cross-functional project teams, which set a company standard for future products. Identified and executed process improvements, cost savings, quality improvements.• Reduced time to market by 50% (to 18 months) while meeting technical and quality specifications resulting in recognition from customers and industry analysts.• Extended sales of a mature product for 5 additional years and increased software product revenue by 35% (to $5,000,000) with product re-launch and marketing campaign.• Conducted statistical analysis and led follow-up project which resulted in a 90% reduction in product failures within 60 days, increasing customer satisfaction by 50%, and a 300% reduction in product cost in 6 months.• Led product simulation & prototype test teams that reduced the system simulation time by 50% which allowed hardware reset within 1 month of prototype delivery (a company record).

Masters Of Science

Bachelor Of Science, Business Administration