Kathy Gartner Email & Phone Number

Onalaska, Wi, Us

La Crosse, Wisconsin, United States

Perform analysis of provider claims to ensure proper pricing of contracts, reimbursement policies and procedures.• Process 100+ RHRP/VBA dental and medical claims daily using Mednet software system to confirm correct cost rates.• Provide analytical expertise and accurate direction on pricing while meeting production goals. • Settle fee schedule and service contract issues between providers, provder network management and clinical review operations.• Communicate with providers to explain service codes and payment details. • Obtain relevant evidence and information regarding disputed claims via internal tasks research.

La Crosse, Wisconsin Area

Managed international freight damage claim process for seven Trane export regions. •Audited 350 freight bills monthly and identified variances for export team to resolve.•Maintained monthly freight spend database of $800K and generated regional reports to accounting.•Scheduled and paid up to 10 HVAC technicians monthly for chiller repairs at ports and warehouses.•Obtained US factory assessments and technical reports to justify replacement of units each week.•Gathered evidence and filed freight damage claims with carriers for international sales offices.•Responded within 24 hours to damage complaints; tracked costs and types of damage with Excel.•Followed up on 400 annual export and parts claims for reimbursement and coded checks for accounting.

La Crosse, Wisconsin, United States

Filed domestic freight claims and provided corrective action to 110 sales offices, 11 industrial units, and hundreds of parts centers.•Resolved more than 500 domestic freight claims annually with LTL transporters on behalf of Trane customers.•Collected 40% more reimbursement than customers filing claims on their own.•Acquired over $12 million in settlements from transporters on behalf of Trane customers.•Documented and analyzed claims data with Excel spreadsheets, pivot tables, charts and graphs.

Bachelor Of Science Degree, Marketing

Associate Of Applied Science - Accounting Degree, Accounting

Evening classes to obtain an Associate Accounting Degree.