Kathleen O'Malley is a Sustainability | Customer Service | Collaboration | Relationship Building & Management | Leadership at HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada). She possess expertise in management, project management, strategic planning, waste reduction, customer service and 11 more skills. Colleagues describe her as "Kathleen has an extremely broad and thorough knowledge of the recycling and sustainability field. This allows her to provide insights into all aspects of recycling, from marketing and waste studies, to depot management and overseeing curbside collection. She has a strong attention to detail, develops a deep understanding of whatever she works on, and provides insights that benefit others. I strongly recommend Kathleen as an excellent team member wherever she is employed." and "I retained Kathleen as an independent contractor for the Major Appliance Recycling Roundtable (MARR), a not-for-profit stewardship agency. Kathleen developed an audit program and performed field audits to validate data reported by MARR collection sites. I was impressed with her ability to manage multiple projects and accomplished so much under challenging time constraints. Kathleen demonstrated that she is motivated, organized and easy to work with. I highly recommend Kathleen, she would… Show more"