Kathleen Joseph Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

• Responsible for the planning and implementation of facility / equipment changes and renovations to office space including space planning programs, contractor selection, contract negotiation and project management.
• Track and communicate critical lease dates, working with various levels of management to evaluate lease options and identify potential risks.
• Work with contractors on servicing, repair and scheduling of preventative maintenance typically for Mechanical/HVAC, electrical and other life safety systems.
• Accountable for new vehicle leases, including vehicle outfitting, special equipment, wrapping and preparing recommendations for renewals. Development of vehicle maintenance programs and preparation of cost analysis and.
• Prepare annual budgets, monthly review and reporting of budget and expenditure variances; review and approve facilities related expenditures

• Consulted with business unit owners on their real estate strategies to assist them in achieving their business objectives.
• Developed strategic partnership with clients to have a full understanding of their current and long term business requirements.
• Managed with external vendors and relations.
• Liaised with BRES Team (Asset Mgmt., Services Assurance, Finance, Communications) to develop cost effective and innovative solutions to optimize the client’s real estate portfolios.

• Strategically planned and managed all relocation aspects for all national functions (from Toronto to Mississauga), including the expansion project to increase existing capacity from 150 to 320 employees.
• Managed all construction, renovation and maintenance for buildings nationally.
• Lead negotiations with suppliers and contractors.
• Accountable for the efficient management of day-to-day facilities activities nationally, including coordination of general maintenance, repairs, mail, couriers, reception, security, space planning, office allocation.
• Provided orientation for new hires regarding general office procedures, assigning workspaces, issuing security cards using Intercon software 3GS, requesting cell phones, phones and phone lines and other equipment.
• Oversee and directed maintenance personnel and workers engaged in equipment installation, facilities equipment repair, and preventive maintenance.

• Developed and administered general office management support processes and controls for Customer Service.
• Maintained headcount movements to ensure compliance with internal budgeting.
• Responsible for the integrity of the internal databases and tracking systems.
• Accountable for trouble ticket analysis, trending and reporting.
• Investigated operational order management reporting for exceptions, oversights and due date adherence.
• Coordinated logistics for off-site meetings and group planning activities.

• Administered corporate clients’ international and domestic assignment policies; processed foreign clients payroll through ADP; calculated and updated payroll summaries.
• Evaluated, selected and managed external vendor relationships on behalf of the corporate client, as needed, in order to assist the assignee and family to transition successfully from home to their new assignment.
• Prepared cost projections and other management reports; reviewed and suggested alternatives and demonstrated cost savings to corporate clients and assignees.
• Liaised with corporate client contacts and individual assignees to review international relocation policies and processes.
• Interfaced and interacted on a daily basis with international assignees, human resources, payroll and management representatives of client companies on all issues relating to international assignments.
• Created and implemented internal processes to accurately and efficiently manage the outsourced administration process.

• Liaised with Consulates and Embassies to obtain work permit and visa information; facilitated the securing of notary stamps and/or signatures for required documentation.
• Prepared proposals, assignment policies, client correspondence which included letters, invoices, annual and regular program status updates; prepared assignee letters of understanding and applications (i.e. certificate.
• Contacted and monitored third party service providers (relocation companies, movers, immigration lawyers, travel, etc.) to manage the relocation process.
• Prepared communications to international assignees to advise on payroll changes; prepared annual payroll summaries for distribution to corporate clients, international assignees and applicable foreign PWC offices.

• Assisted Controller with budgets and expenditures, audited and prepared invoices for payment, prepared accounts receivable month end reports and journal entry posting.
• Ordered forms and envelopes for the entire company, and negotiated the final approval of artwork.
• Negotiated all equipment leases, maintenance contracts, courier contracts, and order supplies for 19 branches.
• Managed all confidential personnel correspondence, such as letters of employment, salary reports, and employee appraisals.
• Maintained and distributed all long distance codes, parking/security cards and alarm system codes for all employees.
• Co-ordinated office relocation twice within two years for over 100 employees.