Kathleen (Kathy) Linton Email & Phone Number

Analyze performance, risk and compliance trends for identification of areas where process updates, training or performance coaching may be necessary.Responsible for developing and coordinating effective training plans with leadership team, as well as, the delivery of designed plans to achieve the goal of operational excellence.

Orlando, Florida Area

Implement organizational change to regional sales force including planning and execution of training. Acted as product knowledge resource to team members and management before, during and post project completion. Collaborate with area and regional leaders to determine implementation strategy, deliver training, and provide post-implementation support to mortgage team members for numerous complex process, regulatory and technology changes.

Orlando, Florida Area

Managed daily operations including developing and maintaining efficient processing and compliance standards for Central Florida area. Hired, developed and coached processing team with emphasis on providing exceptional customer service.

Orlando, Florida Area

Originated residential mortgage loans by developing and maintaining business relationships with developers, builders and real estate agents. Functioned as principle liaison throughout sales process with emphasis on superior customer service.