Kathleen Higgins personal email
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Dynamic and results-oriented professional with extensive experience in business management, marketing, project coordination, and public speaking. As the owner of two successful businesses, I have demonstrated expertise in strategic planning, team leadership, and customer relations. Over the years, I have successfully managed a diverse range of high-profile projects, from political campaigns and historical events to large-scale home renovation projects and specialized cleaning services. I excel at developing and executing comprehensive marketing campaigns that drive brand visibility and engagement across digital and print platforms. My experience in public speaking and speech writing further enhances my ability to effectively communicate with a wide range of audiences. With a strong foundation in leadership, business development, and community outreach, I bring a unique blend of entrepreneurial drive, operational excellence, and communication skills to every project.Core Competencies* Leadership & Management: Business development, team leadership, staff training, strategic planning, project execution.* Project Management: Large-scale coordination, budget management, contractor/vendor relations, timeline management.* Marketing & Sales: Marketing strategy, digital and social media marketing, client acquisition, campaign development.* Public Speaking & Communications: Speech writing, public speaking, communications strategy, customer engagement.* Entrepreneurship & Business Operations: End-to-end business operations, client relations, and process optimization.
K & B Cleaning Service
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OwnerK & B Cleaning ServiceErie, Pennsylvania, United States
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Owner/ConsultantSelf-Employed Sep 2022 - Present• Launched and operate a multi-faceted consulting business providing services such as management, marketing, public speaking, and sales.• Managed high-profile roles including serving as campaign manager for a candidate in the House of Representatives, director of marketing for a rehabilitation company, and event manager for a historical aviation event.• Developed and executed integrated comprehensive marketing campaigns across print, digital media, and social channels, increasing client engagement and brand visibility.• Provided public speaking services and crafted compelling speeches for clients, enhancing their public outreach efforts.
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OwnerK & B Cleaning Service Feb 2006 - Mar 2023• Built a profitable cleaning business that thrived for nearly two decades, focusing on custom retention and brand loyalty.• Spearheaded end-to-end marketing efforts, including print ads, social media strategies, and website management, resulting in high volume of referral businesses.• Oversaw day to day operations, including client relations, scheduling, and cost control, ensuring consistent quality service and client satisfaction. • Managed large-scale home renovation projects ($38K - $100K), coordinating contractors, controlling budgets, and ensuring timely project delivery. • Partnered with a disaster restoration company to provide specialized cleaning services including fire, water, mold, and death scene clean-up services, significantly expanding service offerings.
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Regional Manager – Center ManagerAdvance America - Cash Advance Jan 2004 - May 2005• Managed 14 retail loan centers, overseeing day-to-day operations, compliance audits, and staff training.• Increased loan revenue by 23% and improved collection of write-off debt by 38%.• Conducted internal audits, ensuring adherence to banking regulations and achieved a 12% increase with compliance.• Led staff to improve operational efficiency and customer service, resulting in higher client satisfaction.
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Customer Service Representative And Management TraineeTelatron Marketing Group, Inc. Mar 2003 - Jan 2004Us• Managed positive production of staff members, payroll, and resolved customer concerns.• Conducted cold-calling campaigns to consolidate Federal Student Loans and promote bank balance transfers to credit card holders. -
Head Boys And Girls Swimming CoachGeneral Mclane High School Aug 1999 - Mar 2003• Organized and coached the first swim team in school history. • Developed philosophy of the program along with team and parental rules.• Designed and implemented all training programs. Provided technical feedback and motivational communication.• Established a booster’s organization and the by-laws.
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Assistant Swimming Coach, Men And WomenUniversity Of The Pacific Jul 1998 - Jul 1999Stockton, California, Us• Assisted the head coach with all training groups and skill levels of team members.• Recruitment campaign included the establishment of recruit files for a four-year cycle and completed an average of 35 calls a week to prospective student-athletes. Added 13 new student-athletes to the teams.• Conducted weekly meetings that monitored academic, athletic, and the personal progress of at risk student–athletes.• Solicited funds from local businesses and alumni that generated over $10,000. -
Head Swimming Coach, Men And WomenShippensburg University Aug 1997 - Jun 1998Shippensburg, Pa, Us• Created and implemented plans for the weight lifting, dry land, water-training programs.• Phoned an average of 25 prospective student-athletes weekly and coordinated their campus visits, which brought in 17 freshmen to the teams.• Ran learning support program for freshmen and returning at-risk student that contributed to team GPA of 3.2 . • Developed budgets over $25,000 and contributed as a member of the athletic department budget committee.• Directed fund raising campaigns that acquired over $6,000. -
Assistant Swimming Coach, Men And WomenShippensburg University May 1995 - Aug 1997Shippensburg, Pa, Us• Coached all groups of the teams by co-designing the weight lifting, dry land, and water-training programs.• Rebuilt both programs through the recruitment of top student-athletes by phone, home, and campus visits.• Specialized in the recruitment of graduate and international student-athletes. • Recruitment efforts supported the teams with 47 incoming freshmen. • Created and implemented a learning support program for freshmen and at-risk team members that improved team average GPA from 2.4 to a 3.2 GPA.• Conducted fund-raising campaigns that generated over $7,000.
Kathleen Higgins Skills
Kathleen Higgins Education Details
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Shippensburg University Of PennsylvaniaCounseling - College Student Personnel Services -
Pennwest EdinboroPsychology
Frequently Asked Questions about Kathleen Higgins
What company does Kathleen Higgins work for?
Kathleen Higgins works for K & B Cleaning Service
What is Kathleen Higgins's role at the current company?
Kathleen Higgins's current role is Owner.
What is Kathleen Higgins's email address?
Kathleen Higgins's email address is km****@****ail.com
What schools did Kathleen Higgins attend?
Kathleen Higgins attended Shippensburg University Of Pennsylvania, Pennwest Edinboro.
What skills is Kathleen Higgins known for?
Kathleen Higgins has skills like Customer Service, Public Speaking, Fundraising, Writing, Event Management, Event Planning, Social Media Marketing, Team Leadership, Organizing, Small Business, Team Building, Leadership Development.
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