Kathleen Morales

Kathleen Morales Email and Phone Number

Complaint Coordinator @ Centene Corporation
saint louis, missouri, united states
Kathleen Morales's Location
Fort Lauderdale, Florida, United States, United States
Kathleen Morales's Contact Details

Kathleen Morales work email

Kathleen Morales personal email

About Kathleen Morales

Responsible and energetic professional with the great communication skills, very innovative, creative and full of new ideasSpecialties: HTML, JavaScript, usability, CSS.

Kathleen Morales's Current Company Details
Centene Corporation

Centene Corporation

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Complaint Coordinator
saint louis, missouri, united states
Website:
centene.com
Employees:
17105
Kathleen Morales Work Experience Details
  • Centene Corporation
    Complaint Coordinator
    Centene Corporation Mar 2022 - Present
    United States
    Assist with the development, update and maintenance of complaint-appeals policies and procedures.
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  • Centene Corporation
    Member Advocated
    Centene Corporation Aug 2019 - Mar 2022
    Sunrise, Fl
    View
  • Centene Corporation
    Member Services
    Centene Corporation Sep 2015 - Aug 2019
    Florida
    Provides assistance/resolution to member's inquiriesUses appropriate systemsSupports and assists team membersMaintain a current working knowledge of all healthcare related issues and regulationsDocuments response activities Performs other related projects and duties as assignedPrioritizes workload according to the needs/demands of the client.
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  • Sutherland Global Services
    Customer Service Representative
    Sutherland Global Services Nov 2014 - Sep 2015
    Completes System tasks assignedProvides assistance/resolution to client’s inquiriesUses appropriate systemsSupports and assists team membersMaintain a current working knowledge of all healthcare related issues and regulationsDocuments response activities Performs other related projects and duties as assignedPrioritizes workload according to the needs/demands of the client.
    View
  • Comcast
    Bilingual Sales Cae - Spanish Language Coe
    Comcast Dec 2011 - Aug 2014
    Interacts with customers via telephone, e-mail, assist with a variety of customer inquiries and issues. Elicits and records customer information and inquiries using a high-tech system.Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.Demonstrates closing techniques consistently, repeatedly, and in a timely manner
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  • School Candil Jacaranda
    Webmaster
    School Candil Jacaranda Feb 2010 - Dec 2013
    Responsible for the creation, programming and managing professional and appealing websites of school siteMaintain, promote and develop the content of the websites with the help of the new technologiesResponsible for the quality and content control of the website
  • Convergys
    Bilingual Eng&Span Dmdr/Ssg Sales Assoc
    Convergys Jun 2011 - Dec 2011
    Is a call center position, working with customers by phone.Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file.Determine appropriate response to customers by using a script or sales flow. Place and/or receive structured customer inquiries. Provide product information and receive customer information
  • I.N.C.E.
    Programador Ii
    I.N.C.E. Oct 2001 - Jan 2010
    Desarrollo Web

Kathleen Morales Skills

Fluent English Fluent Spanish Ms Office Suite Adobe Creative Suite Swift Linux Spanish Microsoft Office Javascript Social Media Marketing Microsoft Word Management Customer Service Team Leadership Call Centers Training Leadership Microsoft Excel Strategic Planning Html Social Media Communication Css Sql Customer Satisfaction Teamwork Windows Outlook Troubleshooting Negotiation Powerpoint Time Management Web Development Photoshop

Kathleen Morales Education Details

  • Universidad Nacional Experimental Simón Rodríguez
    Universidad Nacional Experimental Simón Rodríguez
    Computer
  • Iutirla
    Iutirla
    Information Technology
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  • Nuestra Madre
    Nuestra Madre
    Science

Frequently Asked Questions about Kathleen Morales

What company does Kathleen Morales work for?

Kathleen Morales works for Centene Corporation

What is Kathleen Morales's role at the current company?

Kathleen Morales's current role is Complaint Coordinator.

What is Kathleen Morales's email address?

Kathleen Morales's email address is ka****@****ail.com

What schools did Kathleen Morales attend?

Kathleen Morales attended Universidad Nacional Experimental Simón Rodríguez, Iutirla, Nuestra Madre.

What are some of Kathleen Morales's interests?

Kathleen Morales has interest in Social Services, Children, Education, Science And Technology, Human Rights, Health.

What skills is Kathleen Morales known for?

Kathleen Morales has skills like Fluent English, Fluent Spanish, Ms Office Suite, Adobe Creative Suite, Swift, Linux, Spanish, Microsoft Office, Javascript, Social Media Marketing, Microsoft Word, Management.

Who are Kathleen Morales's colleagues?

Kathleen Morales's colleagues are Jenelle Barry, Vivian Quinones, Leah Van Osten, Mark Alleman, Juan G. Rodriguez, Cara M. Larose, Stephanie Pickford.

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