Kathleen Munson, Csm Email & Phone Number

Eden Prairie, Minnesota, United States

St. Michael, Mn

Responsible for managing all custom applications within the company, intranet and internet site, data warehousing and business intelligence. Manage a team of IT professionals, oversee budgets, work with internal partners and external vendors.

Minneapolis, Minnesota, United States

Contract position at University of Minnesota, Twin Cities, Carlson School of Business.• Resolve performance issues with newly developed cross-platform MBA application.• Work with mutliple university departments, and internal IT staff to achieve an end product that would meet the needs of all groups.• Contract ended upon employment at J&B.

Translate business requirements into technical database and reporting solutions.Resolve production and testing issues quickly to ensure high availability for internal customers.Perform technical development of ETL processes, databases, and web based reporting tools.Maintain technical and best practices documentation to ensure consistency within department

Acted as MIS lead, trained and monitored work of less experienced analysts.Developed and designed ad hoc, operational and management reports to provide information not previously available.Automated processes for premium remittance payment, management reports and operational audits.Authored technical specifications for implementation of new insurance products and served as reporting system project manager, delivering project on time and within budget.

Developed and designed management and statistical report processes, in addition to ad hoc requests.Analyzed and audited data to ensure continued data integrity of large scale databasesLed project management team for intranet site development, launched in four months, within budget.

Plymouth, Minnesota, United States

Organized the tracking of work completion and maintenance of quality standards.Prepared training programs to foster employee growth and team building.

Supervised temporary, intern and reception staff.Developed customer service program for current homeowners.

Bachelor Of Science - Bs, Business Administration And Management, General, Current Gpa 3.9

Activities and Societies: Delta Mu Delta, Lucille Bettenburg Laughlin Memorial Prize - Junior Business Administration Student

Education record