Kathleen Ramachandra Email & Phone Number

Singapore

Singapore

• Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs.• Coordinated expedited orders with external suppliers to meet demand.• Monitored arrivals and prioritized inbound shipments with logistics department.• Tracked placed orders to identify and resolve problems impacting on-time delivery.• Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.• Scheduled deliveries of CCTV central equipment materials by specified time to begin production on time.• Planned production schedules for the year, taking employee production rates, company needs and seasonal changes into account.

Singapore

• Conferred with sales team members to evaluate processes and improve integration of after-sales assistance.• Responded to customer needs through competent customer service and prompt problem-solving.• Supported Service Manager to manage 5 service engineers in resolving technical issues onboard Oil rigs and oil production platforms both local and overseas.• Coordinated and planned all travel and accommodations for service engineers.• Liaised with customers to ensure repair works were carried out in a timely and efficient manner.• Managed service spare part inventory to enable engineers to have access to necessary spare parts in order to carry out repairs.