Kathleen Ramachandra Email & Phone Number

Singapore

Singapore

• Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs.
• Coordinated expedited orders with external suppliers to meet demand.
• Monitored arrivals and prioritized inbound shipments with logistics department.
• Tracked placed orders to identify and resolve problems impacting on-time delivery.
• Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.
• Scheduled deliveries of CCTV central equipment materials by specified time to begin production on time.

Singapore

• Conferred with sales team members to evaluate processes and improve integration of after-sales assistance.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Supported Service Manager to manage 5 service engineers in resolving technical issues onboard Oil rigs and oil production platforms both local and overseas.
• Coordinated and planned all travel and accommodations for service engineers.
• Liaised with customers to ensure repair works were carried out in a timely and efficient manner.
• Managed service spare part inventory to enable engineers to have access to necessary spare parts in order to carry out repairs.