Kathleen Ritson

Kathleen Ritson Email and Phone Number

Senior Manager - Deal Strategy and Operations @ Klaviyo
Boston, MA, US
Kathleen Ritson's Location
Greater Boston, United States, United States
Kathleen Ritson's Contact Details
About Kathleen Ritson

Helping companies build, optimize and drive a successful SaaS Deal Desk & Renewals process within their business. Expertise in contracts, progressive sales, account and deal desk management.Expertise with Enterprise clients in Banking, Retail, Telecommunications, Government, Test & Measurement, Manufacturing, Automotive and Healthcare industries. Focused on creating partnerships with clients to deliver strategic and insightful solutions. Areas of Expertise:Deal Desk, Pricing Strategy & Management SaaS Sales SolutionsSales Operations Forecasting, Budget & Data AnalysisFinancial AnalysisC-Level / Executive RelationsSSAs, MSAs, SLAs and RFPs Strategic Sales / Account ManagementRenewals Contract Negotiation Channel Partner/Reseller Alliances

Kathleen Ritson's Current Company Details
Klaviyo

Klaviyo

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Senior Manager - Deal Strategy and Operations
Boston, MA, US
Website:
klaviyo.com
Employees:
2895
Kathleen Ritson Work Experience Details
  • Klaviyo
    Senior Manager - Deal Strategy And Operations
    Klaviyo
    Boston, Ma, Us
    View
  • Revenue Desk Association
    Member
    Revenue Desk Association Feb 2022 - Present
    View
  • Applitools
    Director Of Deal Desk & Renewals
    Applitools Nov 2018 - Present
    Reston, Va, Us
    Created and implemented a successful Global Deal Desk and Renewals process. Established guidelines within CRM to ensure accurate forecasting. Manages deal structuring and deal support, for the field organization, ensuring SLA’s are met, sales team engagement is strong, and policies are managed to. This includes all lines of business, New, Expansions, Renewals, Professional Services, Training, and OEM / Partner agreements. Participates in the New Product and Pricing committees, in the capacity of SME / advisory, and on implementation of approved changes, to the field. Directly involved with complex deal structuring transactions engaging with our sales team, to provide advisory and support.
    View
  • Modern Sales Pros
    Member
    Modern Sales Pros Oct 2018 - Present
    San Francisco, California, Us
    View
  • Perfecto Mobile
    Global Deal Desk & Renewal Manager
    Perfecto Mobile Jan 2018 - Nov 2018
    Minneapolis, Minnesota, Us
    Managed Global SaaS negotiations with focus on contract renewals and expansions. Deal Desk responsibilities included reviewing contract pricing, T&Cs, analysis and suggested strategy for large and complex deals. Understood company's operations and cost drivers to improve margins on deals. Internal and external adviser on renewal topics pertaining to existing business. Performs data analysis and gathers cross-functional intel to build and execute informed recommendations that promote long-term success for Perfecto and its customers.
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  • Perfecto Mobile
    Renewals Manager
    Perfecto Mobile Jun 2015 - Jan 2018
    Minneapolis, Minnesota, Us
    Developed and executed timely win/win negotiation strategies for enterprise contract renewals that maximized contract value while protecting and enhancing customer trust. Managed the Renewals and Deal Desk function in collaboration with the account team and customer success team; improved and evolved these processes as needed. Provided executive management with complete visibility to renewals and solicited executive involvement as required. Accurately maintained/updated renewals forecast.
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  • Harte Hanks
    Senior Client Services/Contracts Manager
    Harte Hanks Apr 2014 - Jun 2015
    Chelmsford, Ma, Us
    Manage day-to-day activities within assigned client portfolio. Responsible for contract renewals, terms & conditions and service agreements. Scoped and provided proposals for specific technical project requirements. Client facing responsibilities with C-Level Executives; VPs; CRM, IT and Marketing Managers. Developed on-going Enrichment Training for Client Service Managers. Provided support to Account Directors and Business Development Managers.
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  • Teradyne
    Contract Renewals Manager
    Teradyne Oct 2009 - Mar 2014
    North Reading, Ma, Us
    Responsible for new contracts, support renewals, upgrades and training for North America, Asia and European Fortune 500 companies (including key world-wide accounts). Provided accurate forecasting and pipeline information to internal teams. Facilitated and cultivated relationships with CEOs, Operation & Test Engineering Managers, Engineers, IT and Purchasing Managers.
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  • Mirus Capital Advisors
    Marketing Coordinator
    Mirus Capital Advisors Jun 2007 - Oct 2009
    Burlington, Ma, Us
    Responsible for all aspects of Marketing Communications including: Brand Identity, Tradeshows, Seminars, Speaking Engagements, Webinars, Email Blasts, Technical Writing, Publishing, Public Relations, Web Design and Event Planning.
    View
  • Teradyne
    Sales Engineer (Contract Renewals - Software)
    Teradyne 1998 - 2002
    North Reading, Ma, Us
    View
  • Amitron
    Inside Sales/Marketing Manager
    Amitron 1991 - 1998

Kathleen Ritson Skills

Product Marketing Account Management Management Lead Generation Cross Functional Team Leadership Program Management Project Management Sales Marketing Email Marketing Leadership Crm Competitive Analysis Product Management Customer Service Marketing Communications Sales Process Training Manufacturing Contract Negotiation Selling Strategy Sales Management Negotiation Saas Customer Relationship Management Event Planning Business Development Software As A Service Team Building Product Development Salesforce.com Inside Sales Technical Product Sales Budgets Strategic Partnerships Contract Management Support Contracts Enterprise Software Renewals

Kathleen Ritson Education Details

  • Merrimack College
    Merrimack College
    Business Administration And Management

Frequently Asked Questions about Kathleen Ritson

What company does Kathleen Ritson work for?

Kathleen Ritson works for Klaviyo

What is Kathleen Ritson's role at the current company?

Kathleen Ritson's current role is Senior Manager - Deal Strategy and Operations.

What is Kathleen Ritson's email address?

Kathleen Ritson's email address is ka****@****nks.com

What is Kathleen Ritson's direct phone number?

Kathleen Ritson's direct phone number is +197882*****

What schools did Kathleen Ritson attend?

Kathleen Ritson attended Merrimack College.

What are some of Kathleen Ritson's interests?

Kathleen Ritson has interest in Children.

What skills is Kathleen Ritson known for?

Kathleen Ritson has skills like Product Marketing, Account Management, Management, Lead Generation, Cross Functional Team Leadership, Program Management, Project Management, Sales, Marketing, Email Marketing, Leadership, Crm.

Who are Kathleen Ritson's colleagues?

Kathleen Ritson's colleagues are Hong Wei, Greg Mitrakas, Andrew Bowen, Amanda Twohig, Mannie Torres, Vidhu Shresth Bhatnagar, Trevor P. Dunn.

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