Kathleen Sante

Kathleen Sante Email and Phone Number

Director Customer Care at Cox Communications @ Cox Communications
atlanta, georgia, united states
Kathleen Sante's Location
Norcross, Georgia, United States, United States
Kathleen Sante's Contact Details
About Kathleen Sante

Senior process manager with 20 years of management experience and 10 years experience designing and implementing cross-functional process initiatives that drive efficiencies, risk mitigation, customer satisfaction and revenue retention. Collaborative team leader who leverages management experience to develop pragmatic solutions to complex problems and ensure effective design, implementation and measurement of solutions. Recognized as strong relationship builder and communicator, pragmatic problem solver, change agent and strategic thinker. Areas of expertise include:Specialties:  Process Design/Re-engineering/Improvement Project/Change Management Process Deliverables/Communication Process Standardization Performance Management Standards Customer Support/Service Operations

Kathleen Sante's Current Company Details
Cox Communications

Cox Communications

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Director Customer Care at Cox Communications
atlanta, georgia, united states
Website:
cox.com
Employees:
14312
Kathleen Sante Work Experience Details
  • Cox Communications
    Director Customer Care
    Cox Communications May 2014 - Present
  • Cox Communications
    Process Standardization Project Manager
    Cox Communications Aug 2009 - Present
  • Cox Communications
    Senior Manager Customer Care
    Cox Communications Sep 2011 - Mar 2014
    Greater Atlanta Area
  • Bank Of America
    Senior Process Design Consultant
    Bank Of America Jun 2008 - Feb 2009
  • Bank Of America
    Senior Change Manager,
    Bank Of America Jul 2005 - May 2008
  • Bank Of America
    Client Services Manager,
    Bank Of America Apr 2003 - Jul 2005
  • Mci Worldcom (Now Verizon Business)
    Executive Manager, Service Center Support
    Mci Worldcom (Now Verizon Business) Jan 1999 - Jun 2002
  • Mci Communuications (Now Verizon Business)
    Senior Manager, National Field Service Support
    Mci Communuications (Now Verizon Business) Jun 1995 - Dec 1998
  • Ldds Communications
    Manager, Customer Support
    Ldds Communications May 1990 - Jun 1995

Kathleen Sante Skills

Call Center Process Improvement Call Centers Cross Functional Team Leadership Strategic Planning Customer Experience Six Sigma Change Management Project Management Leadership Business Process Improvement Strategy Performance Management Risk Management Enterprise Software Management Sales Operations Telecommunications Vendor Management

Kathleen Sante Education Details

Frequently Asked Questions about Kathleen Sante

What company does Kathleen Sante work for?

Kathleen Sante works for Cox Communications

What is Kathleen Sante's role at the current company?

Kathleen Sante's current role is Director Customer Care at Cox Communications.

What is Kathleen Sante's email address?

Kathleen Sante's email address is ka****@****uth.net

What is Kathleen Sante's direct phone number?

Kathleen Sante's direct phone number is +180469*****

What schools did Kathleen Sante attend?

Kathleen Sante attended Loyola Marymount University.

What skills is Kathleen Sante known for?

Kathleen Sante has skills like Call Center, Process Improvement, Call Centers, Cross Functional Team Leadership, Strategic Planning, Customer Experience, Six Sigma, Change Management, Project Management, Leadership, Business Process Improvement, Strategy.

Who are Kathleen Sante's colleagues?

Kathleen Sante's colleagues are Stefanie Doze, Katachia J., Jill Strickland, Kimberley Collins, Mba, Gary Hamilton, Joe Savelli, Kevin Swank.

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