Direct all aspects of Human Resources at Dorvin D. Leis Co. the largest mechanical contractor in Hawaii with offices on four islands.

Human Resources Director, 2012 - PresentOversaw all aspects of human resources for a unionized resort and golf course with 400 plus employees. Ensure that associates and leaders of the resort experience a working environment that is positive, respectful and compliant with the mission, values and standards of the resort, applicable laws and the collective bargaining agreement. Provide coaching, mentorship, tools and resources to develop associates, leaders and teams to their potential.Director of Training, 2011 – 2012 Assessed the needs of guests, owners, associates and leaders to determine what areas could be addressed through the training and development process. Strategically planned, organized, executed and conducted ongoing training and coaching to improve the skill level of associates and leaders in the areas of guest service, performance management, communication, problem solving and fiscal responsibility.

Residence Manager, San Francisco, CA, 2010 - 2011A multi-faceted position at a fractional ownership/hotel property. Managed all aspects of human resources and oversaw the housekeeping department and front operations on the director’s days off. Assumed leadership of the housekeeping department for six months. Managed the planning, organizing and execution of daily operations ensuring the cleanliness of the residences and public areas.Learning Coach, Abu Dhabi, UAE, 2009 - 2010Established and directed plans for training in the opening of this property. Delivered all corporate standard trainings including new colleague and new leader orientation, service skills training and leadership development. Directed the plans and delivery of training conducted by the rooms division and food and beverage trainers. Collaborated with leaders to develop training and development plans for their staff.Human Resources Manager, San Francisco, CA, 2008 - 2009Strategically planned, organized, and executed all aspects of human resources for the opening of the property. Interviewed, hired and on boarded staff, set up payroll and benefits, establishing hotel and departmental procedures and policies. Conducted training and coaching to improve the skill level of staff. Assisted team in operational areas as needed to ensure successful opening of the property.

Directed and conducted the initial and ongoing training of all staff including orientation, guest service training, safety training, leadership development, performance management and talent development. Analyzed colleague engagement surveys to assist leadership in development of improvement plans. Provided Human Resources leadership and guidance on all resort committees.

Oversaw and conducted all aspects of the hiring and on-boarding for a 1200 employee union resort. Conducted safety training, maintained safety records, wrote and kept updated safety policies and ensured OSHA compliance.