Kathleen Southards

Kathleen Southards Email and Phone Number

Technical Support Manager at Axcient with expertise in technical support @ Axcient
denver, colorado, united states
Kathleen Southards's Location
Hutchinson, Kansas, United States, United States
Kathleen Southards's Contact Details

Kathleen Southards work email

Kathleen Southards personal email

About Kathleen Southards

At Axcient, my role as Technical Support Manager leverages my CompTIA certifications to ensure robust business continuity and disaster recovery solutions. With a focus on Tier 3 support, my responsibilities include delving into complex software issues, enhancing integration with third-party applications, and crafting tailored scripts that address unique partner needs.My approach blends deep technical know-how with a commitment to developing internal training content, fostering the technical growth of our team. In collaboration with my colleagues, we've established best practices for optimal system performance, showcasing proficiency with SQLite, PostgreSQL, and Apache within our SaaS and cloud environments.

Kathleen Southards's Current Company Details
Axcient

Axcient

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Technical Support Manager at Axcient with expertise in technical support
denver, colorado, united states
Website:
axcient.com
Employees:
211
Kathleen Southards Work Experience Details
  • Axcient
    Technical Support Manager
    Axcient Nov 2013 - Present
    Remote In Hutchinson, Kansas
    In my role as a Technical Support Manager at Axcient, I led the resolution of deep technical issues related to software, compatibility, and integration with third-party tools. I also designed training content for internal team members to enhance their technical skills and created one-off scripts for partner requirements.
    View
  • Computer Concepts
    Owner-Operator
    Computer Concepts Apr 2007 - Present
    Hutchinson, Kansas
    Website design, personal computer repair and install, networking installs and repairs.
  • Hutchinson Clinic
    System Analyst
    Hutchinson Clinic May 2011 - Nov 2013
    General day-to-day maintenance and support of users in computer software and hardware, electronic medical records support, printer, SQL database admin, Exchange admin, purchasing manager.
  • The Medical Center Of Hutchinson, Kansas
    It Director
    The Medical Center Of Hutchinson, Kansas Feb 2011 - May 2011
    Providing computer hardware and software services for 180+ computers, printers, fax machines, specialized medical equipment and software.
  • The Medical Center
    Electronic Medical Records Coordinator
    The Medical Center Oct 2010 - Jan 2011
    Reviewed Meaningful Use compliance, installed, configured and tested EMR software. Designed forms for use within the Centricity EMR program.
  • Network Management Group, Inc.
    Systems Engineer
    Network Management Group, Inc. Oct 2007 - Oct 2010
    Remote and on-site support and installation of computer systems, servers, switches, firewalls, backup devices. Troubleshooting and repair of all things I.T. related.
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  • The Hutchinson News
    Prepress And It Manager
    The Hutchinson News Jan 1985 - Oct 2007
    Managed and performed all information technology actions as well as prepress setup and management.
  • Medstaff Temporary Staffing Agency
    Office And Advertising Manager.
    Medstaff Temporary Staffing Agency Jul 1992 - Jun 1994
    Providing temporary medical staffing for area medical facilities.

Kathleen Southards Skills

Servers Troubleshooting Computer Hardware Software Installation Networking Firewalls Microsoft Exchange Printers Disaster Recovery Network Administration Security Information Technology System Administration Vmware Hardware Virtualization Server Administration Windows 7 Network Security Active Directory Windows Server Cloud Computing Microsoft Certified Professional Windows Citrix A+ Certified Workstations Operating Systems Switches Sonicwall Dns Deployment Dhcp Tcp/ip Sql Network Design Managed Services Routers Html It Management Windows Server 2008 Graphic Arts Mac Windows Server 2003 Microsoft Office Photoshop Sql Server System Deployment

Kathleen Southards Education Details

Frequently Asked Questions about Kathleen Southards

What company does Kathleen Southards work for?

Kathleen Southards works for Axcient

What is Kathleen Southards's role at the current company?

Kathleen Southards's current role is Technical Support Manager at Axcient with expertise in technical support.

What is Kathleen Southards's email address?

Kathleen Southards's email address is ks****@****ail.com

What schools did Kathleen Southards attend?

Kathleen Southards attended Fort Hays State University, Hutchinson Community College, Hutchinson Community College, Buhler High School.

What are some of Kathleen Southards's interests?

Kathleen Southards has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is Kathleen Southards known for?

Kathleen Southards has skills like Servers, Troubleshooting, Computer Hardware, Software Installation, Networking, Firewalls, Microsoft Exchange, Printers, Disaster Recovery, Network Administration, Security, Information Technology.

Who are Kathleen Southards's colleagues?

Kathleen Southards's colleagues are Joseph Colton, Austen H., Anahit Hovhannisyan, Jennifer Velasquez, Ryan Miller, Jared Henry, Ashari P..

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