Kathleen T. Dooley Email and Phone Number
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I’m a long-time technology program and product manager interested in information security and compliance with a talent for designing and implementing strategic programs from the ground up. I supported Salesforce’s mission of Customer Trust by successfully standing up a new change management program for a key eCommerce platform resulting in a 40% decrease in customer incidents over the following year. Also designed, implemented the change compliance flows for SF's FedRAMP high product which received TA and Accreditation this past December!I get energized by working with out-of-the-box thinkers, diversity, the beauty of good engineering design, and the management of high-functioning teams to consistently exceed expectations. If you are interested in networking or open to discussing opportunities within your organization let's connect!Outside of work, I love rowing, art, travel, gardening, beekeeping, and TCHO chocolate! Skills:• Graduate of Accelerate Leadership and Salesforce Women in Leadership Programs • MS Computer Information Systems, Boston University• A + Certified/Security Boot Camp• BS in Biology with 13 years CLIA Laboratory Experience and 8 plus years in IT/Bioinformatics.• Facilitated PMI (MassBay) panel event “Career Transitions in Project Management” at CIC.• Project management, Leadership, Agile, Certified Scrum Master; PMP in progress, Masters in Information Systems Boston University (IT Security)• Experienced in FISMA, NIST, HIPAA, SOX, FDA, CLIA, SANS Frameworks• MS in Computer Information Systems(Security), A+ Certified, excellent technical writing and reporting skills, change management• Networking, Active Directory, Oracle SQL Server, Java, VB, Basic, Python• Security Boot Camp, Networking, Information Security, Endpoint AV, 2FA, VPN, Digital Forensics• MS Project, Jira, ITIL, SharePoint, CRM, ERP Systems, IOT, SAP, Team Gantt, Trello, FileMaker, Service Now, Visio • Program Development, Product Development, Data Governance, Software Development • Cofounder of Women@Broad & Broad Data Governance Programs
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Technical Program Manager Compliance, Infosec And Fedramp ConsultantBoston, Ma, Us
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Lead It Program Manager - Change Manager, Compliance, Grc, Security, TrustSalesforce May 2021 - PresentSan Francisco, California, UsProject point of contact & Subject Matter Expert (SME) for the implementation of a Change Management culture & process in collaboration with cross-functional teams to create a new FedRAMP cloud environment to meet customer requirements. Utilized top-tier project management skills to encourage consistent communication, regulatory compliance, problem-solving, communications, and stakeholder management. Advanced team automation with engineering teams via APIs and webhooks. Directed other key compliance business tasking in addition to managing other projects to support incident reductions - Contributed to software development lifecycle, UX, standardization, design, and user stories for supporting the product roadmap for a business-critical Gov cloud computing platform. Designed architecture for a change framework and a presentation to company founder Parker Harris- Built out and integrated FedRAMP quality standards for a new Government environment with concurrent onboarding of over 200 teams for SF compliance alignment resulting in ~72% reduction of incidents. Mentored, managed and trained new personnel and junior change managers as needed. - Delivered domain expertise to support a collaborative accreditation for a FedRAMP AWS environment.- Co-developer on an automated identity management project to monitor risk via data analytics and helped to design and train an AI-driven risk analysis model to manage over 1 million production changes. - Translated data from multiple sources into new requirements used to support engineering creating an internal web application to increase team productivity and automation scripting.- Audit controls owner for the change compliance audits in concert with GRC for all PCI, SOC, and SOX audits
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Senior It Program Manager - Change, Compliance, Grc, Security, TrustSalesforce Mar 2018 - PresentSan Francisco, California, UsBuilt and grew a new eCommerce compliance platform driving the success of an enterprise process improvement towards enabling engineering teams to implement best practices. Utilized influencing via technical competency and a Data-driven approach supporting cross-team collaboration with leadership, reliability engineering, network engineering, and marketing/sales partners to ensure best practices. Persistent fast learner with demonstrated ability to solve problems & collaborate with a wide range of engineering, GRC, and security teams.- Slashed incidents and downtime prioritization by 40% YoY via 100+ live training sessions as the founder of the first enterprise-level change management program for an eCommerce platform.- SME for curriculum development resulting in a redesign of technical training materials. - Facilitated and managed Change Advisory Board sessions for identifying risks and remediation for production deployment releases, network changes, security patches, and moratoriums
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Graduate StudentBoston University Sep 2014 - Dec 2018
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Sr Consultant Project & Product Manager/ It Systems Analyst Data GovernanceBiogen Jan 2017 - Mar 2018Cambridge, Ma, Us -
Business Systems Analyst | Hawkins Point PartnersMassachusetts Institute Of Technology Aug 2017 - Nov 2017Cambridge, Ma, UsResponsible for providing analytics and project support for the Data Governance Program at MITProvide analysis of reporting logic, systems, data and associated business processes related to university demographics reportingReviewed and compiled metrics to provide recommendations for the Data Governance Program and projects Drafted and delivered final report documents for presentation to the Administrative Systems Steering Committee @ MIT -
Technical Project & Product ManagerIrobot Jun 2016 - Jan 2017Bedford, Massachusetts, Us• Achieved successful turnaround of an in-flight project in need of more comprehensive business analysis by identifying risks, utilizing subject matter expertise and influencing high-level stakeholders.• Influenced project sponsors to utilize appropriate technologies (i.e. global iRobot VPN roll out). • POC Project Manager for divestiture from the military robotics branch of iRobot, included large scale data set migrations, ERP System migrations, and legal analysis for separation of intellectual property assets.• Managed security review and pen testing of the iRobot e-commerce portal to identify and mitigate risks.• Cultivated and enhanced cross team collaboration and catalyzed stakeholder engagement via testing sessions, stakeholder interviews and relationship building. • Provided subject matter expertise for moving iRobot IT towards a more Agile/Scrum project methodology.• Mentored and supported two Jr. Level interns at iRobot. -
It Project + Program Manager IiBroad Institute Jan 2011 - Jun 2016Cambridge, Ma, Us• Routinely provided business analysis functions for project teams, including gathering requirements, data analysis and project status documentation for presentation to COO/CIO/BOD and high-level stakeholders.• Developed and established the first Data Governance Program for Broad Institute of MIT and Harvard.• Interviewed and formally presented to 80 + stakeholders to support the Data Governance policy of the Broad.• Successfully completed Discovery Phase of the Data Governance Program via implementation of procedures and technical solutions supporting regulatory policy around PHI, IP and PII.• Managed third party vendors/consultants for the IT organization. • Experienced with complex projects calling for cross-team collaboration and extensive stakeholder outreach. • Collaborated with Broad CIO, Legal, Communication and Dev teams to successfully meet project deliverables.• Launched IT initiative communications for the community to ensure optimal messaging for IT department.• Certified Scrum master, skilled in Agile and working with virtual teams, social media and web management.• Experienced with complex projects calling for cross-team collaboration and comprehensive outreach. • Coordinated and planned key data center colocation, experienced with Cloud, Big Data storage/networking. -
It Help Desk Support Ii A+ Certified W/ Bachelor Of Science DegreeBroad Institute Dec 2006 - Jan 2011Cambridge, Ma, Us• Provided all aspects of level 1-2 IT Customer Care on a team of nine associates supporting over 1800 users over 4 buildings for both on and remote support.• Implemented proof of concept and pilot program for IT laboratory support. • Supported two major malware war rooms dealing with solution and recovery for 50 infections. • Skilled in 1:1 support for both technical and non-technical users. • Managed outside vendors for computer and printer maintenance. • A+ Certified, experience in networking, RT ticketing, customer relations and technical documentation.• Ran orientation presentations for the training of new Broad members. • Managed asset database maintenance, machine images and hardware deployments. • Resolved support issues for remote users for personal non-standard home machines.• Managed loaner program and hardware recycling in collaboration with MIT. • Routinely used Active Directory to manage user accounts and troubleshoot issues. • Supported the Broad during three large-scale building moves and logistics for two data center moves.
Kathleen T. Dooley Skills
Kathleen T. Dooley Education Details
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Boston UniversityComputer And Information Systems Security/Information Assurance -
University Of MassachusettsBachelor Of Science - Bs
Frequently Asked Questions about Kathleen T. Dooley
What company does Kathleen T. Dooley work for?
Kathleen T. Dooley works for Salesforce
What is Kathleen T. Dooley's role at the current company?
Kathleen T. Dooley's current role is Technical Program Manager Compliance, InfoSec and FedRAMP Consultant.
What is Kathleen T. Dooley's email address?
Kathleen T. Dooley's email address is do****@****mit.edu
What schools did Kathleen T. Dooley attend?
Kathleen T. Dooley attended Boston University, University Of Massachusetts.
What are some of Kathleen T. Dooley's interests?
Kathleen T. Dooley has interest in Yoga, Science And Technology, Travel Meditation And Gardening, Bee Keeping.
What skills is Kathleen T. Dooley known for?
Kathleen T. Dooley has skills like Genomics, Sequencing, Bioinformatics, Genetics, Infectious Diseases, Laboratory, Sequence Analysis, Project Management, Quality Assurance, Lifesciences, Web Applications, Perl.
Who are Kathleen T. Dooley's colleagues?
Kathleen T. Dooley's colleagues are Aryan Mehta, Adam Pifer, Newton Reg, Jennifer West, Aditya Khot, Arun Kumar Thumma, Robert (Bob) Buckley.
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