Kat (Kathlyn) Lewis Email & Phone Number

Louisville Metropolitan Area, Boise Idaho, Boston Massachusettes

Online

Portfolio management

Boise, Idaho Area, Los Angeles

• Managed and trained 100+ employees in high-traffic stores serving more than 25,000 customers weekly.• Managed and oversaw in-store programs and community outreach to strengthen company brand locally.• Interacted personally with customers and employees (who are also customers!) to create a small-business feel in a large urban environment.• Scheduled, oversaw and managed daily crews of 50+ employees to ensure smooth operations of store with the goal of delighting customers as well as making work fun.• Developed and implemented best practices in an ever-evolving business to ensure customer and employee satisfaction and safety.• Ordered and reconciled inventory in GOLD (our inventory ordering system).• Screened applicants for one of the most desirable employers in the country.• Worked with crew to accomplish all necessary tasks in the store - managers are crew too!• Increased sales in bakery category by over 15% in 2017 through in-store merchandising and education.

Completed the MBA program at the Thunderbird School of Global Management in Phoenix, AZ

• Redrafted timeline, budget and department manual to establish a clear picture of Volunteer Department’s goals and expectations, improving workflow of Volunteer Department.• Restructured college internship program, working with national schools and creating internship-to-employment opportunities for Emirati students to support knowledge transfer of business operations to local community.• Mentored Volunteer Manager before and throughout 2010 festival to smooth transition between department leadership.

• Grew volunteer corps 150% through targeted local outreach.• Created promotional materials and advertising in Arabic to ensure national involvement in event.• Hired and managed a multi-national staff, leveraging their English/Arabic language skills to facilitate communications between festival department and volunteers.• Built a fully operational department from the ground up to meet all needs for volunteer help, in just four weeks.

• Expanded client roster by 30%, presenting new business proposal "pitches" and winning the business of high profile clients.• Planned and implemented complex national promotions worth over $5 million. • Negotiated and oversaw production of all Los Angeles promotional advertising for clients, securing an average of $500,000 of added-value exposure per campaign.• Directed field projects, overseeing a national team to coordinate promotional and media outreach. • Supervised staff of 15, developing employees for growth and promotion, dropping turnover by 50%.• Created new company-wide reporting systems, increasing efficiency by 75% and lowering operational costs.

• Directed submissions department, managing communication with filmmakers and studios, overseeing cataloguing and fee processing for all incoming films, and supervising programming staff to track over 2000 incoming films.

• Managed corps of 800+ volunteers, meeting all volunteer staffing needs of the world’s longest and best attended film festival.• Planned and executed all volunteer events, ensuring volunteers were capable of performing expected functions and were publicly acknowledged for their efforts.• Documented all departmental procedures and improvements to facilitate a smooth transition between festivals.

• Established one of Washington State’s most profitable independent cinemas• Formed and maintained local media and business partnerships for publicity and promotions• Established revenue generating programs for cinema (outdoor cinema/holiday matinees/midnight movie programs)

• Oversaw a cross-platform 80+ user network for the Northwest’s largest plaintiff law firm, significantly decreasing outages and increasing same-day attention to user issues.• Migrated users to server-based programs with minimal network downtime. • Pioneered company licensing program.

Mba, Global Management

Activities and Societies: Pi Sigma Alpha National Political Science Honor Society, Phi Sigma Iota International Foreign Language Honor.

Ba, Comparative Literature

Activities and Societies: Departmental Honors Dean's List