Senior Support Engineering Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Kathleen Matthews Email & Phone Number
Support Engineering Manager, EMEA & APAC at Mixpanel
at
Mixpanel
1 work email found
@mixpanel.com
6 phones found area 661, 805, and 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Engineering Manager, EMEA & APAC at Mixpanel
Location
New York City Metropolitan Area, United States
Company size
Who is Kathleen Matthews? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kathleen Matthews is listed as Support Engineering Manager, EMEA & APAC at Mixpanel at Mixpanel, a with 350 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at mixpanel.com, phone signal with area code 661, 805, 415, and a matched LinkedIn profile for Kathleen Matthews.
Kathleen Matthews previously worked as Senior Support Engineering Manager at Mixpanel and Support Engineering Manager at Mixpanel. Kathleen Matthews holds Bsme, Mechanical Engineering from California Polytechnic State University-San Luis Obispo.
Company email context
Email format at Mixpanel
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{first}.{last}@mixpanel.com
89% confidence
AeroLeads found 1 current-domain work email signal for Kathleen Matthews. Compare company email patterns before reaching out.
Profile bio
About Kathleen Matthews
Currently leading & growing EMEA + APAC support teams for Mixpanel! Balancing data, feedback and intuition to enable our team to deliver a legendary customer experience.Eternally curious about how things work, what people are thinking, what people want and how to help them get it. I excel at getting to the heart of problems and bringing together different viewpoints to facilitate innovation and compromise.
Listed skills include Interaction Design, Engineering, User Experience, User Experience Design, and 33 others.
Current workplace
Kathleen Matthews's current company
Company context helps verify the profile and gives searchers a useful next step.
Mixpanel
7 roles
Kathleen Matthews work experience
A career timeline built from the work history available for this profile.
Support Engineering Manager
Current- Hiring, growth and enablement of support engineers in Barcelona, London, Singapore & India- Collaboration with product, engineering, services and sales to surface and resolve customer issues- Defining and maintaining IC & team level KPIs- Surfacing and taking action on insights from support data and team feedback- Implementing and maintaining internal tools, processes and data infrastructure to optimize IC workflows and provide meaningful data for reporting
Jun 2020 - Present
Senior Support Engineer
- Resolving customer escalations- Mentoring and enabling team members via training, documentation and 1:1 attention- Working with product groups to provide support insights in shaping features, coordinating QA and enabling support team for new launches- Triaging and escalating bugs from support for engineering- Coordination of support on-call rotation and email deliverability processes and tools
Jun 2018 - Jun 2020
Technical Support Engineer
Jan 2017 - Jun 2018
Support Engineer
Jun 2016 - Jan 2017
Ux Designer & Project Assistant
Rhuxd Studio
I collaborated with the Creative Director to develop design documentation including wireframes and specifications for a soon to be launched website. Additionally, I prioritized and managed the project schedule and coordinate with the Content Developer and Visual Designer.
Aug 2014 - Jan 2015
Mechanical Designer
-Worked with clients & other team members to define design intent, expected outcomes and deliverables.-Managed multiple concurrent projects to maintain deliverable schedules. -Collaborated with architects, engineers, and contractors during design and construction phases to maintain design intent and verify implementation.-Designed heating, ventilation & air conditioning (HVAC) systems for buildings. -Calculated heating and cooling loads based on building geometry, occupants, weather and internal loads to size mechanical equipment.-Iterative development of 2D/3D models of HVAC systems to coordinate with other systems & coordination with other trades to integrate systems.-Wrote functional performance tests to verify systems are operating per specified sequence of operations.-Performed trend reviews of control system data to troubleshoot performance issues and/or identify controls modifications to save energy.
Jun 2008 - Oct 2013
Team & coworkers
Colleagues at Mixpanel
Other employees you can reach at mixpanel.com. View company contacts for 350 employees →
ZB
Zach Bates
Colleague at MixpanelGreater Chicago Area, United States
View →
BD
Brian Donohue
Colleague at MixpanelSan Francisco, California, United States
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JJ
Jayant Jain
Colleague at MixpanelSan Francisco, California, United States
View →
BS
Brian Siebert
Colleague at MixpanelChicago, Illinois, United States
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MN
Mariana Nadler (Dauwe)
Colleague at MixpanelSan Francisco Bay Area, United States
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MH
Mike Herrman
Colleague at MixpanelCosta Mesa, California, United States
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CC
Chi C.
Colleague at MixpanelPittsburgh, Pennsylvania, United States
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CS
Christopher Siden
Colleague at MixpanelSan Francisco, California, United States
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EH
Emma Hansen
Colleague at MixpanelSan Francisco, California, United States
View →
MS
Matthew Siegel
Colleague at MixpanelUnited States
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Zach Bates
Colleague at MixpanelGreater Chicago Area, United States
View →
BD
Brian Donohue
Colleague at MixpanelSan Francisco, California, United States
View →
JJ
Jayant Jain
Colleague at MixpanelSan Francisco, California, United States
View →
BS
Brian Siebert
Colleague at MixpanelChicago, Illinois, United States
View →
MN
Mariana Nadler (Dauwe)
Colleague at MixpanelSan Francisco Bay Area, United States
View →
MH
Mike Herrman
Colleague at MixpanelCosta Mesa, California, United States
View →
CC
Chi C.
Colleague at MixpanelPittsburgh, Pennsylvania, United States
View →
CS
Christopher Siden
Colleague at MixpanelSan Francisco, California, United States
View →
EH
Emma Hansen
Colleague at MixpanelSan Francisco, California, United States
View →
MS
Matthew Siegel
Colleague at MixpanelUnited States
View →
2 education records
Kathleen Matthews education
Bsme, Mechanical Engineering
California Polytechnic State University-San Luis Obispo
User Experience Design Immersive (Uxdi), Ux Design
General Assembly
FAQ
Frequently asked questions about Kathleen Matthews
Quick answers generated from the profile data available on this page.
What company does Kathleen Matthews work for?
Kathleen Matthews works for Mixpanel.
What is Kathleen Matthews's role at Mixpanel?
Kathleen Matthews is listed as Support Engineering Manager, EMEA & APAC at Mixpanel at Mixpanel.
What is Kathleen Matthews's email address?
AeroLeads has found 1 work email signal at @mixpanel.com for Kathleen Matthews at Mixpanel.
What is Kathleen Matthews's phone number?
AeroLeads has found 6 phone signal(s) with area code 661, 805, 415 for Kathleen Matthews at Mixpanel.
Where is Kathleen Matthews based?
Kathleen Matthews is based in New York City Metropolitan Area, United States while working with Mixpanel.
What companies has Kathleen Matthews worked for?
Kathleen Matthews has worked for Mixpanel, Rhuxd Studio, and Taylor Engineering.
Who are Kathleen Matthews's colleagues at Mixpanel?
Kathleen Matthews's colleagues at Mixpanel include Zach Bates, Brian Donohue, Jayant Jain, Brian Siebert, and Mariana Nadler (Dauwe).
How can I contact Kathleen Matthews?
You can use AeroLeads to view verified contact signals for Kathleen Matthews at Mixpanel, including work email, phone, and LinkedIn data when available.
What schools did Kathleen Matthews attend?
Kathleen Matthews holds Bsme, Mechanical Engineering from California Polytechnic State University-San Luis Obispo.
What skills is Kathleen Matthews known for?
Kathleen Matthews is listed with skills including Interaction Design, Engineering, User Experience, User Experience Design, Mechanical Engineering, Hvac, Energy Efficiency, and User Centered Design.
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