Kathrine Johnson Email and Phone Number

•Building and maintaining profitable relationships with key customers.•Overseeing the relationship with customers handled by your team.•Resolving customer complaints quickly and efficiently.•Keeping customers updated on the latest products in order to increase sales.•Meeting with managers in the organization to plan strategically.•Expanding the customer base by upselling and cross-selling.•Understanding key customer individual needs and addressing these.•Conducting business reviews using CRM programs.•Knowing your competition and strategizing accordingly.

•Consistently recruiting excellent staff.•Maintaining a smooth onboarding process.•Training, counseling, and coaching our staff.•Resolving conflicts through positive and professional mediation.•Carrying out necessary administrative duties.•Conducting performance and wage reviews.•Developing clear policies and ensuring policy awareness.•Creating clear and concise reports.•Giving helpful and engaging presentations.•Maintaining and reporting on workplace health and safety compliance.•Handling workplace investigations, disciplinary, and termination procedures.•Maintaining employee and workplace privacy.•Leading a team of junior human resource managers.

•Welcoming visitors and directing them to the relevant office/personnel.•Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.•Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.•Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.•Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.•Purchasing office supplies, equipment, and furniture.•Overseeing the maintenance of office facilities, and equipment.•Performing other relevant duties when needed.