Kathrin Riemer Email & Phone Number

Brisbane, Queensland, Australia

Providing internal support for the Jaix/ICS TMS and WMS system as the SMEWorking with customers on EDI integrations Fixing issues with EDI transfers Testing of core functionality and new features in Jaix software solution before rollout to production Liaising with software provider to discuss issues and feature requests Analysing business processes to achieve better data quality in TMS and WMSIdentify opportunities for IT process improvements and ensure implementation Achievements:Successful implementation of a ticketing system for IT support which has replaced emails and phone calls Ensured timely delivery of several critical features in the Jaix software solution by working closely with the software provider

Brisbane, Australia

• Supporting end users worldwide with queries and issues via TickX System• Assisting CargoWise One Support Team• Reporting issues to WiseTech Global via e-request portal• Testing of CargoWise One new features & update notes• Preparing documentation for analysis of new features in CargoWise One• Maintenance of CargoWise One Application team Microsoft Teams page• Maintenance of security rights in CargoWise One

Sydney

• Wrote functional requirements for approved new features and identified defects• Worked with the Development Team Leader to deliver the product roadmap and defect fixes as per agreed timeframe• Oversaw and conducted user acceptance testing on new features and defect fixes• Worked with the Learning & Development Manager and education team to assist in conceptualising the design and delivery of learning methodologies for end users• Translated CargoWise One software into German• Ensured compliance with German rules and regulations• Conducted quality management of translated softwareAchievementsSuccessful e-Tail implementation for Australia Post for their low value high volume import shipments from Asia

• Conducted requirement analysis and functional specifications • Defined and documented project scope• Coordinated activities to ensure progress was on schedule and within budget • Delivered on-site implementation of software and processes including managing project issues, risks and dependenciesAchievementsDelivered yard logistics functional specification for ProActDeveloped a cloud-based freight application for the haulier industry called e2cargo with 2 Developers. The solution was subsequently sold in 2012.

Uk And De

• Planned and facilitated requirement analysis workshops, conducted gap analysis and created the solution design to provide to the development team • Responsible for on-site implementations and training of transport and warehouse management systems • Conducted freight cost simulation and analysis, international tender management• Quality assurance, support and end user training for the whole product portfolioAchievementsDelivered a common freight billing solution for Bring Logistics AS which reduced the number of errors and increased productivityImplementation of self-billing processes for Electrolux, Silit, Thyssen, Implementation of freight cost optimisation software at Kuehne and Nagel and Clariant SwitzerlandImplementation of online freight cost information system (Bosch)Implementation of the warehousing software at Perishable Centre Frankfurt Airport

De And Uk

• Responsible for handling import/export documentation and customs entries for Consol and IATA shipments. Including invoicing and handling of dangerous goods and L/C shipments• Responsible for managing road transport. Planning and scheduling of LTL and FTL loads with invoicing• Responsible for project controlling and invoicing and build a database for sea/airfreight ratesAchievementsDeveloped an internal website which centralised all the essential documentation and housed the critical information regarding regulations, freight rates, etc which ensured the organisation successfully shipped approx. 800,000 freight tons over a 15 month period.

Bachelor Cci, Business Informatics

Certified Freight Forwarding Merchant, Logistics