• Manage daily office operations including scheduling, customer inquiries, and correspondence • Coordinated technician dispatching and maintained service schedules for efficient route planning• Provided exceptional customer service by addressing concerns, resolving complaints, and ensuring client satisfaction• Utilized CRM software to manage customer accounts and track service records • Advise and sell customers on quarterly services when suitable• Supported hiring… Show more • Manage daily office operations including scheduling, customer inquiries, and correspondence • Coordinated technician dispatching and maintained service schedules for efficient route planning• Provided exceptional customer service by addressing concerns, resolving complaints, and ensuring client satisfaction• Utilized CRM software to manage customer accounts and track service records • Advise and sell customers on quarterly services when suitable• Supported hiring, onboarding, and training processes for new administrative staff and technicians Show less

• Develop products and maintain online retail venue• Maintain inventory• Manage marketing and advertising of shop• Provide customer service over email, phone and in person• Host and vendor at events around the US

• Responsible for opening and closing of salon• Assisting clients in person and over the phone• Managing staff to stay on schedule throughout the day• Provide customer service

- Responsible for opening and closing of store- Manage store Instagram page- On boarding and integration of new employees- Oversee new and current inventory; merchandising of product- Provide customer service

- Provide morning and after school care- Organized daily activities

- Provided customer service- Daily organization of store and inventory