Customer Support Manager/Customer Success Manager/Account Manager/Operations Manager
CurrentExperienced leader with demonstrated results seeking new challenges.
Oct 2024 - Present
AeroLeads people directory · profile
Kathryn Cheney Email & Phone Number
Customer Support Leader | Process Improvement | Customer Service Excellence | Cross-functional Collaboration
at
Life Sciences
1 work email found
@somalogic.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Support Leader | Process Improvement | Customer Service Excellence | Cross-functional Collaboration
Location
Ventura, California, United States
Company size
Who is Kathryn Cheney? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kathryn Cheney is listed as Customer Support Leader | Process Improvement | Customer Service Excellence | Cross-functional Collaboration at Life Sciences, a company with 22 employees, based in Ventura, California, United States. AeroLeads shows a work email signal at somalogic.com and a matched LinkedIn profile for Kathryn Cheney.
Kathryn Cheney previously worked as Customer Support Manager/Customer Success Manager/Account Manager/Operations Manager at Life Sciences and Customer Support/Clinical Implementation Manager at Somalogic. Kathryn Cheney holds Bachelor Of Arts - Ba, English from University Of California, Davis.
Company email context
Email format at Life Sciences
This section adds company-level context without repeating Kathryn Cheney's masked contact details.
{first_initial}{last}@somalogic.com
86% confidence
AeroLeads found 1 current-domain work email signal for Kathryn Cheney. Compare company email patterns before reaching out.
Profile bio
About Kathryn Cheney
CUSTOMER SUPPORT LEADERStrategic leader with demonstrated ability to ensure customer satisfaction by developing and implementing streamlined, scalable processes. Broad knowledge of white glove customer support with a passion for anticipating the needs of internal and external customers. Recognized for positive professionalism and grace under pressure, easily pivoting to address changing priorities and finding creative solutions to complex issues.Extensive expertise in managing and motivating teams for optimal performance and maximizing individualstrengths.Excellent communication skills and attention to detail with highly effective cross-functionalcollaboration, building meaningful relationships to accomplish shared objectives.
Listed skills include Management, Training, Fashion, Customer Service, and 9 others.
Current workplace
Kathryn Cheney's current company
Company context helps verify the profile and gives searchers a useful next step.
Life Sciences
Employees
22
AeroLeads page
5 roles
Kathryn Cheney work experience
A career timeline built from the work history available for this profile.
Customer Support/Clinical Implementation Manager
Responsible for building general customer support and customer experience functions to ensure customer satisfaction and ISO compliance. Implemented customer support guidelines for commercialization of various products across multiple global markets including Health Systems, Private Medical Practices, Pharma, and Academia.
Dec 2021 - Sep 2024
Customer Service Manager
Responsible for managing the performance of the Customer Service team of 14 across Camarillo, CA andWilmington, DE. Resolved escalated customer issues, managed order processing and worked cross-functionally to establish and implement processes to improve efficiencies and decrease costs.
Jul 2017 - Dec 2021
Team Manager, Client Services
Managed sales, quality and performance of 20 direct reports and ensured department phone and email SLAs met. Provided daily support and managed payroll approvals for 100+ indirect reports.
Nov 2009 - Mar 2017
Customer Relations Manager
Eluxury.Com (Lvmh Subsidiary)
Promoted three times to final position as Manager, responsible for daily operations of contact center with a team of 15, managed staff schedule and operational reporting.
Sep 2000 - Aug 2009
1 education record
Kathryn Cheney education
-
University Of California, Davis
FAQ
Frequently asked questions about Kathryn Cheney
Quick answers generated from the profile data available on this page.
What company does Kathryn Cheney work for?
Kathryn Cheney works for Life Sciences.
What is Kathryn Cheney's role at Life Sciences?
Kathryn Cheney is listed as Customer Support Leader | Process Improvement | Customer Service Excellence | Cross-functional Collaboration at Life Sciences.
What is Kathryn Cheney's email address?
AeroLeads has found 1 work email signal at @somalogic.com for Kathryn Cheney at Life Sciences.
Where is Kathryn Cheney based?
Kathryn Cheney is based in Ventura, California, United States while working with Life Sciences.
What companies has Kathryn Cheney worked for?
Kathryn Cheney has worked for Life Sciences, Somalogic, Hygiena, Louis Vuitton, and Eluxury.Com (Lvmh Subsidiary).
How can I contact Kathryn Cheney?
You can use AeroLeads to view verified contact signals for Kathryn Cheney at Life Sciences, including work email, phone, and LinkedIn data when available.
What schools did Kathryn Cheney attend?
Kathryn Cheney holds Bachelor Of Arts - Ba, English from University Of California, Davis.
What skills is Kathryn Cheney known for?
Kathryn Cheney is listed with skills including Management, Training, Fashion, Customer Service, Recruiting, Luxury Goods, Apparel, and Sales.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial