Kathryn Davis Email & Phone Number

• I am fully accountable for ensuring fair and impartial judgements in response to hearing legal and personal evidence. Knowledge of company and employment law.
• Collaborating with professionals and third parties to ensure clarity of detail I provide informed decisions.

Worcester, United Kingdom

Birmingham, United Kingdom

• Strategic lead reviewing and restructuring Customer Operations learning delivery programme. I chair a number of regional and national meetings, building effective and efficient business relationships.
• Controlling financial budgets of £2.5 million and responsible for delivering value for money learning programmes throughout England.
• Responsible for Health and Safety ensuring it is the golden thread within all our design and delivery of learning projects. Ensuring work practices are robust and delivered within legislative and statutory guidelines.
• Partnership working with Local Authorities, Department of Works and Pensions and emergency services.
• Responsible for providing inspirational leadership and management within Highways England Human Resources senior leadership team.
• Strategic lead for Employees Relations, negotiating with trade unions, reviewing and developing policies and ensuring an improvement on staff survey results.

Harborne Birmingham

• I was responsible for the successful delivery of strategic and operational priorities.
• Responsible for daily operation of services including management of employees, financial management and health and safety.
• Running various funded work programmes such as employment support programme ADREAM.
• Leading training, Day Care Services, Human Resources, Facilities, IT and Transport.
• I provided direction and leadership to 139 employees to deliver a variety of services covering residential homes, day services, Low Vision ophthalmic and Community Services.
• Achieving Good CQC rating for our residential homes.

Birmingham, United Kingdom

Strategic lead for Disability Employment for BCC, providing direction and leadership. This includes delivery of a front line service to over 400 disabled people each week over a number of locations. As a City and Guilds accredited provider centre providing education, vocational training in work skills such as catering, manufacturing and horticulture.

Midlands

• I led campaigning to save local Post Offices and to retain a six-day a week postal delivery service. I Informed consulted and engaged government and local authority politicians, business leaders on all changes.
• Initiating regular service reviews with Royal Mail to ensure best practice resulting directly in recognition for excellence in customer surveys.
• I communicated consistent messages with openness and integrity. I advocated on behalf of service users.
• Determined and decisive, I use my initiative to develop effective innovative solutions to problems.

National

• A series of promotions through various sales, marketing, training and management positions regionally and nationally.
• Successfully securing and effectively managing contracts with leading businesses including TESCO, BBC and Cadbury, I demonstrated my strong negotiation skills and confident presentation skills. I gave conference.
• Company trouble shooter resolving problems and building strong sales teams to achieve their maximum.
• I increased revenue growth by more than 20% per year. Building a strong client base and providing excellent customer service.
• Developed and delivered various training packages nationally.

Postgraduate Cerificate, Leadership

Postgraduate certificate in Leadership.

Education record