Kathryn Davis Email & Phone Number

• I am fully accountable for ensuring fair and impartial judgements in response to hearing legal and personal evidence. Knowledge of company and employment law.• Collaborating with professionals and third parties to ensure clarity of detail I provide informed decisions.

Worcester, United Kingdom

Birmingham, United Kingdom

•Strategic lead reviewing and restructuring Customer Operations learning delivery programme. I chair a number of regional and national meetings, building effective and efficient business relationships.•Controlling financial budgets of £2.5 million and responsible for delivering value for money learning programmes throughout England.•Responsible for Health and Safety ensuring it is the golden thread within all our design and delivery of learning projects. Ensuring work practices are robust and delivered within legislative and statutory guidelines and demonstrate best practice within our industry.•Partnership working with Local Authorities, Department of Works and Pensions and emergency services.• Responsible for providing inspirational leadership and management within Highways England Human Resources senior leadership team.• Strategic lead for Employees Relations, negotiating with trade unions, reviewing and developing policies and ensuring an improvement on staff survey results.• Leading changes to workforce planning, reviewing, creating and refreshing employment contracts. I deal with allegations from within the business of discrimination, reviewed terms and conditions of employment and manage TUPE.• Managing employee participation in management decisions, dealing with conflict and grievance resolution, negotiating with trade unions Prospect and PCS whilst leading collective bargaining and health and safety/employee wellbeing.• Leading and managing the Learning and Development Team providing training and development programmes to more than 3500 employees, across several business disciplines covering customer operations working as on-road traffic officers and control room staff watching the motorway network across England and ensuring safe emergency actions to keep the motorways running .

Harborne Birmingham

• I was responsible for the successful delivery of strategic and operational priorities.• Responsible for daily operation of services including management of employees, financial management and health and safety.• Running various funded work programmes such as employment support programme ADREAM.• Leading training, Day Care Services, Human Resources, Facilities, IT and Transport.• I provided direction and leadership to 139 employees to deliver a variety of services covering residential homes, day services, Low Vision ophthalmic and Community Services.• Achieving Good CQC rating for our residential homes.• Implemented a pay and grading consultation to provide a fair payment scheme whilst achieving agreed saving targets.• Led and delivered a restructure of services and management responsibilities.

Birmingham, United Kingdom

Strategic lead for Disability Employment for BCC, providing direction and leadership. This includes delivery of a front line service to over 400 disabled people each week over a number of locations. As a City and Guilds accredited provider centre providing education, vocational training in work skills such as catering, manufacturing and horticulture, qualifications such as skills for working life, support into work, maintaining employment and advocacy services. Working with volunteers and supporting people with multiple barriers, to successfully make the transition to positive economic activity.Effective management and control within various programmes of work in addition to large scale and complex projects such as Governments Total Place project, including influencing or negotiating with external stakeholders and partners to achieve agreed goals, targets and risk management. Diplomatic and resourceful. I am able to work under pressure, to conflicting demands and deliver within agreed timescales, analysing and resolving problems to achieve targets. I enjoy working with colleagues to achieve our aims.With a proven record of accomplishment in strong financial management, I have successfully developed income generating solutions such as social enterprise catering, whilst maintaining full profit and loss accountability for up to £3.5 million budgets each year. Bid writing for grants and winning funding such as Work Choice. I work within governance, policies and procedures to ensure compliance and have overseen commissioned programmes to ensure delivery against targets within tight timescales. BCC BEST Manager 2013. BCC BEST team of the year 2011 and BEST team of the month twice.Winner of Outstanding Leadership in Public Office 2010 (Women on their Way)National Matrix Provider of the Year 2010 (Excellent provision of Information, Advice and guidance)Innovator of the Year 2009 (Guardian GC Magazine)

Midlands

• I led campaigning to save local Post Offices and to retain a six-day a week postal delivery service. I Informed consulted and engaged government and local authority politicians, business leaders on all changes regarding the provision of postal services to business and the public, gaining commitment from all on our plans. • Initiating regular service reviews with Royal Mail to ensure best practice resulting directly in recognition for excellence in customer surveys. • I communicated consistent messages with openness and integrity. I advocated on behalf of service users.• Determined and decisive, I use my initiative to develop effective innovative solutions to problems.

National

• A series of promotions through various sales, marketing, training and management positions regionally and nationally.• Successfully securing and effectively managing contracts with leading businesses including TESCO, BBC and Cadbury, I demonstrated my strong negotiation skills and confident presentation skills. I gave conference presentations to over 5000 delegates.• Company trouble shooter resolving problems and building strong sales teams to achieve their maximum. • I increased revenue growth by more than 20% per year. Building a strong client base and providing excellent customer service.• Developed and delivered various training packages nationally.

Postgraduate Cerificate, Leadership

Postgraduate certificate in Leadership.

Education record