Kathryn Heck Email & Phone Number

Raleigh, North Carolina, United States

-Business partner with local leadership-Provide administrative support to office personnel-Change agent for strategic and tactical improvements-Event Planning on/off site for holidays, fund raisers and meetings-Support facility operations with regards to supplies and equipment-Ensure all common areas are presentable and runs in an efficient and professional manner.-Assist with organizing and setup for meetings including basic technical troubleshooting of conference rooms / phone systems-Clerical duties, such as answering phone calls, responding to emails, and support assembling project development and marketing documents, including official correspondence and presentations

Raleigh, North Carolina, United States

-Optimized and managed paid ad campaigns for 20+ clients on various ad platforms, such as Google ads, Bing Ads, and Google Local Services.-Implemented effective SEM strategies to ensure clients meet and/or exceed their budget, traffic, and lead goals.-Effectively communicated with and trained other members of the organization on paid search best practices.

Raleigh, North Carolina, United States

-Coordinated and executed marketing content strategy to support organizational objectives, increase product visibility, and enhance market performance.-Liaised and managed changing workflow with several teams during two acquisitions.-Spearheaded the planning and event management of two conference events with over 2,000 attendees at each event.-Maintained interdepartmental relations to plan and execute customer facing events by managing C Suite schedules, logistics, and speaker communication.-Grew the Coalmarch brand through various inbound and outbound marketing channels, including social media marketing, eBooks, annual reports, conferences, editorial content, paid ads, and more.

Raleigh, North Carolina, United States

Applied strengths in communication, internal brand development, digital marketing, social media marketing, and content creation to bi-monthly blogs, publish website content (via Drupal), and pitched editorial content to top magazines in the pest control industry, such as press releases.

Raleigh-Durham, North Carolina Area

The mission of this business was to enable customers to uncap their own creativity and memories, as they use our products throughout their life.-Expanded market reach to online platforms, 5 retail stores in the triad area, local pop-up shops and markets, and 18 states all while making a profit within the first 6 months of business.-Developed products and services from one original product offering of journals to ornaments, wedding envelope addressing, custom house portraits, teaching calligraphy classes, and more.-Utilized visual merchandising, photography, editing, SEO, and writing skills when creating marketing content.

Raleigh-Durham, North Carolina Area

-Showcased strong multitasking and customer service skills when completing various special projects for the Dean and his Executive Team including: calendar management, travel booking arrangement, meeting preparation, and handling of various confidential documentation.-Served as the first point of contact, answering questions, offering helpful information, and prioritizing internal or external requests on behalf of the Dean.-Responded to inquiries over the phone or via email in a timely fashion.-Effectively championed the values and services of the Wilson College of Textiles as an ambassador by greeting all guests with hospitality and quality customer service.

Raleigh-Durham, North Carolina Area

-Led cross-functional support of the sales funnel with enhanced product knowledge and professionalism to maximize the company’s image and achieve sales goals with the utmost customer service in mind.-Demonstrated leadership, organizational, and problem-solving skills while overseeing store operations in absence of owner.

Peru

Broadened my cultural perspective by traveling to various cities, learning about the modern and ancient Peruvian culture in the classroom, and experiencing the culture firsthand through various activities.Increase fluency in the Spanish language by living with a host family, taking classes in Spanish, and through daily communication.

Raleigh-Durham, North Carolina Area

-Enhanced and consolidated contact information from all members of the HQ community into one database-Helped organize and plan yearly internal community gathering event for over 230 companies-Became proficient in Eventbrite, Hootsuite, and Canva

Fashion And Textile Management, Brand Management And Marketing

Education record