Kathryn Hitchener Email & Phone Number

Gold Coast, Qld, Au

Gold Coast

• Development Work: Managed the development of websites, apps, and REST API integrations. Utilised a diverse tech stack including Node.js, JavaScript, React, PostgreSQL, Google Cloud Firestore (NoSQL).• Project Management: Led and managed a team to complete projects on time and within budget, ensuring all tasks were organised and executed efficiently.• Client Communication: Coordinated with clients to gather requirements, handled quoting, and kept them updated on progress throughout the project.

Gold Coast

• Development Work: Worked as part of the development team to create multiple custom scripts to automate daily tasks and improve office efficiency.• Custom Scripted Client Documents: Created an Automated System for producing client documents by scripting branding materials with InDesign documents• Developed multiple KPI dashboards: Through the combination of scripts and formulas, business data was collected and organised in key ways to track business progress over time.

Gold Coast, Queensland, Australia

• Travelled to Hong Kong, England & Canada to assist in training the global staff in Student and Partner Systems Setup and Management • Maintained the Ministry's Websites, Bookstores, CRM, partnership software and Inventory Management.• Support ticket management: Track all issues using Smartsheet software to ensure a timely response to all issues; software, hardware and electronic.• Responsible for the IT onboarding for new employees: Create profiles, email accounts and give access to software as required for the Employee’s position. • Proficient in troubleshooting IT problems for staff and clients of a wide range of IT skill levels

Brisbane, Queensland, Australia

• Webinar training sessions: Conducted training sessions for teachers around Australia on Certification options and training for their students• Visiting schools and speaking to students: Travelled to local schools conducting certification days and encouraging them to become certified in Microsoft Office & Adobe Software.• General client support: Answered general queries for clients by phone and email.• Fulfilling orders for individuals and schools: Orders included both books and software packages; personalised for the needs of the client. • Website maintenance: Minor maintenance to the website including editing and adding items to the online store.• Supervising exams: Proctored exams for clients at the local testing centre

Toowoomba, Queensland, Australia

Bachelor Of Computer Science, Software Development, Gpa: 6.9

Key Subjects Included: Intelligent Systems - This class involved a task where I had to solve "Rush Hour Car Extraction" problems.

Diploma, Bible/Biblical Studies

Education record

Senior Certificate | GPA 7.0 | Dux of the School Awards in Chemistry, Biology, Maths, Senior Sports Award, Caltex All-Rounder Award.