Kathryn Irwin Email & Phone Number

Mississauga, On

Responsible for the review of all incoming technical information for fleet applicability and the revision of company systems to ensure timely compliance with Canadian Aviation Regulations for the AW139 helicopter and PC12 aircraft fleets.Review and process all maintenance log pages, company work orders, internal shop work orders, and documents relative to components received from vendors, and to update company Aircraft Inspection Program Manual, technical logs & computerized maintenance tracking system (Ramco), as required. Ensure all log books and documentation are up-to-date for components requiring repair at external facilities.Conduct quality control checks on all maintenance records to ensure accuracy; monitor that corrections are completed where necessary. Document and report discrepancies to the Chief Engineer and the Quality Assurance Department, as required.Provide record support for materials management/stores department.Provide reporting for Repair/Modification reports, Weight & Balance reports, engine trend monitoring data for maintenance planning, Transport Canada requirements, and rental and power-by-the-hour reports.Provide 24-hour support to the Aircraft Mechanical Engineers and all other users of the maintenance database, as well as to other members of the Maintenance Support Team.Carry out any other duties delegated by the Manager of Maintenance Planning and Analysis, or the Director of Maintenance.File, store and maintain on-site archiving of all processed aircraft technical records, as well as provide information/document retrieval, as requested. Assist with the creation of maintenance processes training documents, ensuring all processes/documents are updated as required. Edit all training documents for accuracy, spelling, grammar and format, as well as any other departmental documentation, as requested. Attend all required company training, as well as any training relative to position/department, or special interest courses.

Toronto, Canada Area

Audit Aircraft Journey Log entries and work orders, performing a comparative analysis between information documented in Trax database and internal audit database for consistency, completion and compliance with Transport Canada and Jazz requirements.Troubleshoot, investigate and resolve problem paperwork, communicating with appropriate departments/supervisors for clarification/rectification, following up for resolution, as necessary.Ensure deadlines are met and work is completed in a timely manner.Carry out rotable component removals and installations, as required.

Toronto, Canada Area

Inflight Regulatory & Standards Department – March 19, 2012 to Sept 24, 2012 Special Assignments included performing a Quality Assurance Review of the Flight Attendant Manual, cross-referencing entries to the Company Operations Manual as per Transport Canada Advisory Circular #127 -April 2012. Performed a second review and also edited all B757 references in preparation for Revision 24 review. Onboard Product Department - May 25, 2011 to March 19, 2012Prepared invoicing for payment by Accounts Payable after verifying accuracy of billing, as well as maintaining filing of invoices received. Trained on Ariba Invoice Pro system.Special Projects as assigned, including updating of Bulletins, and Duties/Taxes/Excise spreadsheets.Acted in an administrative capacity for all Toronto members of the Onboard Product Department.Supply Mgmt & Procurement Department, Jazz Aviation, Toronto, ON - Sept 18, 2010 to May 25, 2011Created and maintained spreadsheets in Excel with information obtained from TRAX database to facilitate in the tracking of outstanding purchase orders. Liaised with outside agencies and Jazz buyers to follow up on outstanding or delayed purchase orders to assist in improving department efficiency and decreasing possible aircraft downtime.Monitored and verified discrepancies between product/parts ordered, shipped and received, and reported information to buyers, stores personnel or suppliers for clarification and rectification.Provided assistance to the Purchasing Supervisor and buyers, as needed and with special projects, as required.

Toronto, Canada Area

Provided excellent customer service to all passengers while performing duties in accordance with established policies and procedures, giving primary consideration to personal safety, the safety of co-workers and customers, and ensuring all safety, company and government procedures were adhered to.Maintained and stayed informed of all changes to Transport Canada and Company regulations, implementing new information and procedures immediately, as well as attending all mandatory trainings.Accountable for all paperwork and company funds, as well as reporting all irregularities/incidents to management.

Burlington, Oakville & Barrie, On

Provided professional, attentive and accurate financial services to business and personal clients while applying a continuous-improvement approach to achieving an optimal customer service experience.Responded to clients by identifying needs, offering value-added advice and accepting personal accountability for the resolution of customer concerns.Efficiently managed unit’s cash requirements, and used due diligence in following and adhering to all bank and governmental procedures, performed daily cash audits thoroughly investigating all differences and outages. Demonstrated personal commitment to ensure all skills, knowledge and accreditations were up-to-date and met position requirements, as well as completing personal interest courses for cross-training and information purposes.Diagnosed problems and made light repairs to automated banking machines and cash dispensing unit, as well as performing daily maintenance to ensure efficient operation of equipment.

Proofreading

Copyediting, 81%

Food Preparation/Professional Cooking/Kitchen Assistant, 4.0