Kathryn Lyons Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, North Carolina, United States

Graduate Services Coordinator for the Department of Entomology and Plant Pathology at NC State University. Provide support to both disciplines in regards the entire life cycle of the students from recruitment to graduation, including degree requirements and student needs, and liaise with the Directors of Graduate Programs within the department. Monitor progress of graduate students including collection, collation and management of all related data. Organize and implement student Assistantships and Fellowships, and assist with student training and development program enrollment.

Durham, North Carolina, United States

Responsible for management of the Society’s ACCME compliance policies, dedicated committees, and records. Coordinate Local and Hospital-based CEU program of all sizes. Create and develop multi-media educational products including textbooks, webinars, online activities, and course programs. Facilitate and execute abstract submission program and presentation at ASE's annual Scientific Sessions.

Morrisville, Nc

Designed personalized demonstrations and presentations to promote the platform & services to prospective users and provided continued education for existing users. Coordinated writing groups and task forces to ensure on-time delivery of Echocardiography Guideline summaries. Facilitated and executed abstract submission program and presentation at ASE's annual Scientific Sessions and Echo Hawaii conferences.

Raleigh-Durham, North Carolina Area

Recruited candidates for a variety of IT roles through referrals, events, proprietary CRM system and platforms. Liaise with Account Managers to debrief on job requirements, clientele benefits and work culture along with candidates submittal status for a portfolio of 40+ clients with large range of placement volume. Provide individual resume and interview coaching for candidates. Handle high incoming and outgoing call volume with meticulous documentation. Placements focus on .NET Developers, Java Developers, Angular Developers, JavaScript Developers, SQL Developers, Data Warehouse Developers, Database administrators, Project Managers, Business Analysts, Systems Analysts, Front End Web Developers, Network Engineers, System Engineers, QA Testers, and Helpdesk Technicians.

Waterbury Vt

Created and implemented customer-facing elements and infrastructure for a state-of-the-art Community Solar program, recognized as the current market leader and fastest-growing program of its kind throughout Vermont (and as of 2017, upstate NY). Developed new customer education materials, increasing customer retention rate to over 98% average. Trained new and existing customers on program specifics through multiple mediums to ensure a comprehensive understanding of benefits, billing and use-of-program or product. Responsible for receipt and triage of individual program changes and analysis of performance, including customized consultation for changes or alterations to resolution. Worked directly with sales, marketing, and design teams to improve existing procedures in all stages to improve customer satisfaction. Trained and on-boarded new department hires in respect to Salesforce, customer-relations and regulated policy navigation. Directed company on-boarding modules.

Waterbury Center, Vt

Creating and executing educational content for new and existing clientele, managing 800+ individual membership accounts, liaising with local partners and ensuring smooth implementation of all customer-facing program elements.

Bachelor'S Degree In Arts And Sciences, Psychology, A-

Activities and Societies: Order of Omega Greek Honors Society, Psi Chi Psychology Honors Society, Omicron Delta Kappa Circle Leadership.

Education record

Activities and Societies: Soccer, Lacross Captain, Ambassador to Rwanda