Kathryn Colton Email & Phone Number

Warrington, England, United Kingdom

I am a Senior Administrator for The Centre for Adoption Support team at Adoption Matters. I developed and implemented their current filing system to work for the ever expanding CfAS team and manage the inner-workings of the busy office. The demand for administrational support has increased consistently year on year, providing me with multiple opportunities to demonstrate my adaptability to change within the workplace.I liaise and co-operate with other business section staff, social workers and management of the agency, health and education authorities, local authority departments, social services, occupational health, external suppliers and contractors as required.

Warrington, United Kingdom

I provided project management and administration services for DeepClean Carpet and Upholstery Specialists.

Warrington, United Kingdom

Whilst working with Scottish Power, I gained strong oral and written communication skills and gained access to exclusive systems such as MSP, Electricity Central Online Enquiry Services (ECOES) NIDP and Sales Management System (SMS). I progressed from the general call centre to the online department within my first year and was then chosen by the operational manager to become part of a new team for pre-empting customer contact on potential complaints and assigned the role of Retention Specialist. My department was made redundant in November 2014.

Warrington, United Kingdom

I was employed on a temporary contract via agency, to log contractors' security issues and ensure all queries were answered promptly. I copied, scanned and filed documents, and processed invoice requests for our main contractor Tesco.

Warrington, United Kingdom

Martin Dawes is an Electrical Retail Company and a Samsung Specialist repair centre. I was responsible for debt management in the areas of Fife, Cowdenbleath and Blantyre via the database system AS400. I left this employ to attend Zenos Academy and expand my education and future career prospects

Warrington, United Kingdom

Veolia provides a range of waste, water and energy management services designed to build the circular economy and preserve scares raw materials. I handled customer and subcontractor enquiries via email and over the telephone and liaised with other businesses such as Sita, Biffa and Grundons to arrange joint contracts of work via the databases AS400 and DIVA on a daily basis. I was employed on a temporary contract via a recruitment agency.

Warrington, United Kingdom

Blackhorse provided unsecure and secured loans to the public via Lloyds TSB. I worked for Blackhorse finance whilst completing my Business and Administration Apprenticeship with Protocol Skills. I carried out audit checks on loans granted to ensure that the correct amount had been distributed to the relevant parties and booked appointments for clients and customer service managers. I was employed on a temporary contract which lasted for the term of my apprenticeship.

Nvq Level 4, Business Administration, Management And Operations

Employee Training, Fire Marshall Training

Certificate, An Awareness Of Child Abuse And Neglect

Child Sexual Exploitation Awareness

Attachment

I have also taken part in a study on Attachment through the Open University in 2016. This was not an accredited course but it covered: ·.

Level 1 And Level 2, Safeguarding

Key Skills, Application Of Number And Communication Skills

Qcf/Nvq Level 2, Customer Services

Nvq Level 3, Business Administration

Nvq Level 3, Advanced Apprenticeship In It Services And Development

Nvq Level 3 In Advanced Diploma For It Professionals

Comptia A+, Electives

Comptia A+, Essentials

Nvq Level 2, Business Administration

Nvq Level 2, Organisations And People

Gcse, English Language And Literature, B

Gcse, Mathematics, C

Gcse, Dual Award Science, C

Gcse, Religious Studies, B

Gcse, Spanish Studies, C

Gcse, Performing Arts: Drama, C

Gcse, French Studies, C

Nvq Level 3 In It Professionals And Practitioners