Kathryn Bisbee, Mps-Hrer, Shrm-Cp Email & Phone Number

Summit, NJ, US

Washington, DC, US

Handled all aspects of Human Resources for a 70-person international organizationPosition eliminated due to company restructuring

New York, NY, US

Position eliminated due to company financial hardship

New York, NY, US

New York, US

Genuine Search Group is an executive search firm based in NYC. GSG provides recruitment services across many job functions within a wide range of industries.

New York, US

New York, NY, US

• Generated meetings with key decision-makers through 100+ cold calls daily
• Conducted qualification process of new accounts through direct customer contact
• Collaborated with sales executives and doctors to grow territories throughout the United States

Greenbelt, MD, US

• Responsible for all sales initiatives including daily social media postings, monthly e-mail blasts, and lead follow-up
• Resolved various emergency situations quickly and efficiently to ensure community satisfaction
• Coordinated outside vendors to work efficiently, accurately, and keep all work within company budget

Greenbelt, MD, US

• Managed resident accounts and maintained under 1% delinquency in 150-unit luxury community
• Organized staff schedules and leasing team to ensure smooth management transitions
• Achieved sales goals to maintain property occupancy of 95% or better

Greenbelt, MD, US

• Directed sales team in new building lease-up, resulting in 95% occupancy of 285 units in 15-months’ time
• Ensured new sales employees trained before being deployed to their permanent locations
• Managed outreach to local businesses to increase property awareness and attract new customers

Greenbelt, MD, US

• Problem solved residents’ various financial discrepancies by discussing and utilizing alternative actions
• Showcased the community and provided information to prospects which resulted in new leases
• Provided training guidance and support to new employees in the SMA position
• Created organization systems and policies for a brand-new leasing office and its changing employees

US

• Handled and organized resident rental payments, vehicle parking payments, and security deposits
• Started a green campaign by analyzing financial costs and benefits of making the company environmentally friendly

• Resolved customer issues of varying sizes that resulted in increased customer satisfaction
• Participated in housekeeping duties involving all parts of the hotel
• Communicated with a minimum of 100 guests per day performing front desk tasks

University Park, PA, US

• Handled over $50 per shift and prevented counterfeit
• Controlled hundreds of packages and letters into the proper location and fixed any problems that occurred
• Aided students with problems regarding mail, directions, money and life at a college campus

University Park, PA, US

• Assisted with the preparation of over 200 conferences of varying sizes for the summer months
• Led a team of student employees through check-ins and conference activities
• Prepared for and executed the check-in of multiple conferences over the period of one day
• Tended to daily challenges for the benefit and the successful execution of each conference
• Brainstormed new ideas for easier conference set-ups and followed the ideas out
• Improved the communication of the different departments of the University

Washington, District Of Columbia, US

• Directed over 13,000 people to different locations and rooms in the Washington, DC Convention Center.
• Assisted with inquiries regarding basic logistics and details of the convention weekend
• Coordinated with conference and Precision staff to ensure the smooth running of the conference

• Participated in housekeeping duties in hotel rooms and throughout the hotel
• Attended to maintenance and customer service duties such as calls from guests and basic upkeep of the Inn
• Assisted with specific customer requests of various sizes

Philadelphia, Pennsylvania, US

• Helped with day of wedding planning and non-profit and promotional events
• Organized, analyzed, and edited contracts for events of various importance and size
• Communicated details of the restaurant, weddings, and events with guests
• Assisted with day-of event tasks such as setting up venues, calling guests, and scheduling events

Philadelphia, Pennsylvania, US

• Assisted full-time servers with a la carte and prix fixe brunch, lunch and dinner meals
• Served special events and catered parties of all sizes.
• Performed hors d’oeuvres and banquet serving responsibilities for events and dinners

Philadelphia, PA, US

• Answered the various questions regarding the specific concerts and shows
• Assisted people of all ages to their specific seats
• Worked to reseat guests during weather-related incidents calmly and with haste

Master'S Degree, Human Resources And Employment Relations

Bachelor'S Degree, Labor And Industrial Relations

Bachelor'S Degree, Hospitality Administration/Management

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Education record