Kathryn Ioele Email & Phone Number

Philadelphia, Pa, Us

Client facing outcomes and responsibilities:- Continuously improve ALM tooling strategy and configuration to implement new multi-tier IT operating model for 500+ people in 30 product development teams at Portfolio, Program, and Delivery levels- Author and deliver comprehensive training material on ALM and metrics collection practices to 500+ client team members across Portfolio, Program, and Delivery levels.Orchestrated bi-weekly metrics extraction for Delivery teams and monthly creation of Portfolio, Product, and executive-level metrics dashboards, facilitating Operation Reviews and Business Case realization for multiple clients.- Develop and deliver four iterations of 5-day operating model immersion courses for 12 vendor-sourced Agile coaches, ensuring alignment with company and client onboarding objectives. - Design and execute the process for weekly deliverable review with client utilizing Agile principles to reduce invoicing preparation timeline from 3-months to 1-month.- Lead collection, review, and client acceptance of deliverables for a $13.5M 2-year contract for 30+ resources.- Maintain compliance with state contract regulations for multi-year contracts with a public transportation agency.- Authored an in-depth analysis of ALM tooling against the selected transformation operating model for JIRA Align, informing client strategy and implementation plans.- Established and managed the transformation program plan and progress, ensuring alignment with client objectives.- Developed and implemented a structured approach for steady-state work intake and governance for service requests into the client Agile Office post-transformation.- Created and distributed process documents for Agile Office servicing over 100 IT team members

Client facing outcomes and responsibilities:- Drive team unity - Lead client team on SharePoint development as a change management channel and the repository of documentation and artifacts used during transformation training sessions- Coached client delivery teams to collect and analyze metrics - Performed workforce analysis to inform staffing needs aligned to program roadmap- Onboarded new delivery consultants to account teams- Ensure meeting decisions were documented and distributed- Maintained transformation progress visibility in ALMInternal outcomes and responsibilities:- Contributed to Community of Practice agenda; represent on company-wide “Operations & Intel” calls- Represented Associates/Staffs in product group reorganization sessions- leveraged in company restructure- Facilitated consulting team’s Agile meetings- daily scrum, stakeholder analysis, retrospectives- Responsible for ensuring training documentation was available to Agile coaches based on transformation timeline

Philadelphia, Pennsylvania, United States

Social media strategy team member and led the execution of content strategy, including SharePoint website design and establishing the social media presence for the company.Outcomes include:• Delivered career-readiness content on a 3-month timeline for contract on the e-learning platform distributed to 12,000 families with 2020 high school graduates in Philadelphia school district.• Developed and documented business requirements for the content development team, increasing productivity and streamline of quality review.• Created presentation material to showcase platform content strategies and participate in meetings where I ensure client confidence in content development plans.• Quality assurance lead with responsibly to set standard of educational value to platform users.• Train new staff on creative processes specific to the e-learning platform.

Tutor all undergraduate level math courses on a walk-in basis.

Received a full scholarship to complete my Master of Science in Mathematics.Responsibilities include:• Teaching assistant for 100 and 200 level undergraduate mathematics courses which included leading lectures and proctoring exams.• Bridged gaps in student understanding through delivered supplemental lecture material. Proctored exams and evaluated student work for courses in pre-calculus, the calculus sequence, and statistics. • Main point of one-on-one support to students outside of regularly scheduled class. • Consulted with all undergraduate mathematic course students in a high-volume walk-in tutor center.

Greater Philadelphia Area

Facility and horse care. Horseback riding instruction for clients and assistant to head trainer at competitions.

Master Of Science - Ms, Mathematics

Total of 54 credit hours in graduate mathematic courses. Full tuition Assistantship.

Bachelor Of Science, Mathematics

Bachelor of Science in Mathematics. Additional 24 credit hours in General Business courses.