Kathryn Jablonski Email & Phone Number

San Diego, CA, US

San Diego, California, United States

• Responsible for end-to-end management of several high-volume accounts with a focus on Indy Business.
• Ensure customer needs and expectations are met from order receipt to order shipment and invoicing, as well as maintaining strong relationships with assigned Sales Reps and customers.
• Role involves navigating through several systems, including SAP, EDI, WMS, and Business Intelligence.

• Communicate and screen customers via phone, email, and text. Provided informed answers to questions regarding homes, pricing, and availability.
• Position largely involved administrative tasks and data entry in various platforms. Reviewed and responded to guest reviews on our website, VRBO, and Airbnb.

• Helped build and manage the customer experience department, while working cross functionally with marketing team to improve processes and marketing initiatives to ensure customer touch points met brand’s values.
• Utilized Ecommerce platforms such as Gorgias, Shopify, Asana, Stripe, ReCharge, Dovetale, and other Shopify Apps. Responded to customer inquiries in a timely manner, via email, SMS, Facebook, Instagram, and website.
• In charge of all order fulfillment operations and shipping issues, served as the main communication between our 3rd party warehouse and our company.

Burlington, Vermont, United States

• Educated and assisted patients with menu selection, and ensured patients received meals and nourishments in accordance with diet prescriptions and preferences, in person and or in a call center.
• Utilized Epic (software) to screen patients and obtain necessary patient information.

Burlington, Vermont Area

• Provided exceptional customer service at front desk, over the phone, or via email and proactively offered solutions to guest needs. Responded to communication from guest, travel agents and referral networks.
• Maximized revenue by selling hotel attributes and upgrades, while exceeding guest expectations through memorable and genuine guest interactions.
• Utilized hospitality software, Opera, and learned to navigate quickly and smoothly while interacting with guest.

Burlington, Vermont Area

Burlington, Vermont Area

Burlington, Vermont Area

• Provided varsity athletes with food after their workouts to ensure they had the proper nutrients to refuel after a strenuous workout.
• Answered athletes’ questions and provided education about sport nutrition and their everyday diet.
• Ran the Refueling Station Instagram account and worked with other social media platforms as a way to share nutrition tips and to market special events, such as smoothie days, bagel days, and make-your-own-trail mix days.
• Responsible for receiving deliveries, tracking inventory, and ensuring safe food handling.

Milton, Vermont

• Assisted farmer’s market manager
• Provided nutritional education and interactive activities for kids to gain knowledge andinterest on healthy habits, local food systems, nutrition facts, and healthy food prep.
• Promoted fresh local produce sold by vendors by providing recipes and nutrition facts onthe different food products being sold at the market that week, integrating options that would work with food stamps and for.

Sea Bright, New Jersey

Sea Bright, New Jersey

Kids Camp Counselor until promoted to Front Desk Agent