Kathryn Johnson Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

• Responsible for designing and implementing cross-functional processes to address operational and strategic challenges, enabling partner-facing teams to identify, source and produce high-demand, job-relevant educational.
• Collaborate with cross-functional stakeholders, including Partnerships, Marketing, Product, Finance, Legal, Data Science and others to ensure the successful execution of strategic, revenue driving projects and.
• Continually seek opportunities for business process improvements and enhancements, leveraging data insights to maximize the effectiveness of content sourcing and partnership success strategies.

Los Angeles, California, United States

• Responsible for program processes and operations, design, and implementation of programming for executive business programs
• Developed and optimized new student onboarding strategy, delivering strong outcomes for stakeholders and improving metrics including on-time enrollment and on-time tuition revenue KPIs with a focus on scalability and.
• Point of contact and go-to person for external partners and vendors, managing timelines, resolving escalations and issues and creating scalable processes from partner feedback with a data-driven approach
• Developed & maintained digital course planning feature of ERP for 10 graduate programs, resulting in increased reliability of digital course planning and projected program completion dates
• Effectively managed cross-functional communications and develop documentation for projects and program initiatives, as well as external-facing resources for partners, with a focus on continuous evaluation and iteration.

Los Angeles, California, United States

• Point of contact and liaison between Graziadio and external partner 2U, promoting collaboration while maintaining integrity of academic data, academic catalog, and internal procedures
• Oversaw support systems processes between program and academic partner for online course development, tracked lifecycle of 4 new graduate programs, and scaled programs from implementation to program launch
• Team lead for continuous improvement initiatives with business systems, tech, and operations teams, auditing, and troubleshooting errors to ensure seamless stakeholder interactions with LMS and ERP, maintaining strong.
• Manage and iterate processes to streamline operations across cross-functional stakeholders, developing internal and external resources & process documentation

Los Angeles, California, United States

• Provided quality assurance for application materials and delivered reports of U.S. educational equivalencies for higher education studies completed globally to support job seekers
• Researched accreditation of international post-secondary institutions
• Selected as a member of a staff advisory group to innovate operational processes

Clemson, South Carolina, United States

• Supported development and logistics for international student programming
• Coordinated various cross-cultural engagement opportunities and events for international students
• Advised high levels of queries from students and scholars regarding required procedures for study, employment, and travel
• Assisted in managing events budget and front desk operations

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.)