Kathryn L. Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

Loudon, TN

Greater Denver Area

Prepared sales orders for invoicing, sorted and collated delivery tickets and related documents, calculated board footage overages to add to cost, examined margins and costs to ensure accuracy, worked with sales team, warehouse and upper management to verify pricing and correct inventory issues prior to invoicing. Scanned and indexed documents to cloud.

Greater Denver Area

Completed over 90 hours of training, including IRS required education on federal tax law, ethics and tax season updates. Preparing tax returns according to state and federal guidelines, maintaining strict confidentiality rules.Resolving client tax issues by researching tax law and working with higher level preparers to comprehend and apply appropriate.

Answered phones and emails, set appointments and answered questions regarding tax interview and IRS refund process. Participated in outbound calling programs, organized and filed confidential documents, operated POS system. Used software programs to document client interactions and ensure client satisfaction. Documented inventory and assisted in office.

Denver, CO

Familiarized with and anticipated the needs of apartment managers requesting impoundsIndependently researched Public Utility Commission regulations in order to better satisfy a variety of customer complaintsCompleted confidential forms, handled cash and credit transactionsCreated spreadsheets and input data.Reviewed numerous email communications.Answered.

Prioritized and performed duties under extreme pressure, heavy work load and deadlines. Processed cash and credit transactions.Adjusted, recorded and paid out shift gratuities.Built and maintained working relationships with guests for better customer retention. Consistently implemented quality presentation and sanitation standards for superior service..

Business Administration

Bachelor Of Business Administration - Bba

Associate Of General Studies (A.G.S), Accounting And Business/Management

Courses in accounting, spreadsheet and database applications, business communications and income tax basics.

Master Of Education - Med