Designed and implemented Relocation Certified Designation area within a 3rd party alliance website. Maintain yearly registration, implementing new software updates, content development, management and posting, and survey development and analysis.

Completed redesign and launch of ARA Today.org website 08 Feb 2016. Provided website strategy, redesign and imagery, best practices navigation and new marketing content on the WildApricot CMS.ARA is a 501(c)(6) non profit created to serve global relocation professionals with education, certification training and networking in the domestic and global mobility industries and offer charitable support to local and national organizations.

Designed and built a user-friendly website for Shari Heuser's Aspen luxury property rental business. The site increases her online findability and adds to her existing presence using an international 'rent-by-owner' property management tool. The new site is easily editable for each business change she needs.

Part time student pursuing knowledge in graphic arts. Coursework includes digital photography, website design, graphic arts concepts and instruction in Adobe products - Illustrator, Photoshop, Bridge, InDesign

I asked Kathryn L. Mulcahy to redesign my business website, one I had built several years ago. Kathryn listened to my goals and challenges and translated those concepts into a site that will resonate with my clients. A lot of people can build websites; Kathryn’s strengths are in the discovery and analysis phase required to develop an effective business tool (but she builds a great website, too!) ~Gary Wollenhaupt

Directed development, information architecture, implementation and management of 10 digital assets — Internet, intranet, extranets, web apps and public websites.Led within a matrix-driven environment following Agile Software Development Lifecycle.Inaugurated social media footprint for HSF Affiliates LLC and Berkshire Hathaway HomeServices.

Created and led a Document Consolidation Project that conducted 19 content usability tests. Analyzed tests and presented findings to Sr. Managers demonstrating a method to reduce content creation 30% across 4 departments. Implemented the content reduction project.Led and helped deliver Division’s 1st formal IT software program for change methodology. Program required developing and presenting training to all IT staff and consultants.Developed and delivered 1st scenario-based training program on Microsoft® CRM to Division’s Real Estate staff.Authored and implemented Division’s 1st Web Editorial Policy, Publishing Policy and Language Style Guide within 90 days of employment.Co-project content lead for design and management of the global websites serving EMEA (Europe, Middle East, Africa) and APAC (Asia, Pacific Rim, Australia) regions.

Supplied Division’s strategic vision for Information Development, Content Management and Website Design as implemented on 8 assets - Internet, intranet, extranet, web apps and public websites.Led Content Management Team within a matrix-driven environment and/or Agile SDLC as determined by individual project scope.Facilitated cross-functional, co-located international team to enhance the Division’s web strategy.

Strategist for Division's Content Management Program. Applied process innovations ensuring content development ran parallel to IT/engineering projects. Led a 30 person cross-disciplinary, co-located, international team. Built and managed $2.5 million operating budget across 2 cost centers. Met and/or exceeded all project deadlines and budgetary requirements during tenure.Successfully managed 11 content project schedules simultaneously across 12 product lines. Led design, planning and creation of 1st comprehensive, self-directed, web-based help system. Applied adult-learning principles while conducting training on the new online products. This 5,000+ hour work project for content alone was successfully delivered 1 week early, under budget.Directed a $700,000 project to implement Division's Content Management System (CMS). Designed applied reuse and single source principles, user-defined attributes for search, version control and workflow tracking in an XML publishing environment.During CMS project, applied a single-sourcing "Information Maturity Model"​ to the department's processes. Recognized for reaching Level 4 out of 5 hierarchy levels. Project outcome published in "Content Management for Dynamic Web Delivery,"​ JoAnn T. Hackos, 2002.Designed an online product survey to analyze client content needs. Used marketing principles to garner feedback from ~300 of 400 annual conference attendees. Implemented findings to decrease content team's work efforts 35%.Authored and implemented Style & Standards, Naming Conventions and Directory Structure processes for content team. Developed an ROI estimating tool specific to content management.

Created and implemented strategy to redistribute work resources into more streamlined, functional work teams - Special Projects, Publications & Internal Communications, Administrative Support. As a new direct report to COO, assumed leadership for the 3 new departments.Provided content strategy and created methods to improve and monitor internal communications. The 'Internal Communications'​ segment of work was a 'dotted line' responsibility under the new Communications VP.

Led content development and administrative teams. Managed a team of 2 writers that grew into 5 writers and through a 'dotted line' relationship managed QA to provide formal content reviews.Wrote/implemented repeatable processes to review and content test processes. Increased content accuracy and RFP response time 40%. Published 1st electronic user guides.12 months from hire - decreased by 100% - a 2-year old content backlog of technical guides. Created new guides into divided audiences of technical guide for engineers and end user materials for clients. No client-focused user guides existed prior to my leadership.