Kathryn Morelli Email and Phone Number

•Anticipate and tend to guests’ needs throughout their time at the brewery.•Communicate with host and bar teams to ensure an overall smooth guest experience.•Promote new beers by conducting free tastings •Market the merchandise sold on location.•Received recognition for exceptional customer service in online reviews.•Make personalized connections with each guest to ensure a joyful experience

•Opened the kitchen by taking inventory and ensuring we have enough ingredients to last throughout the day.•Followed food safety guidelines by using date stickers, thermometers, and methods such as First In First Out.•Prepared orders in a timely and accurate manner

•Greeted guests in a timely and professional manner.•Maintained extensive knowledge of over 60 beers on draft, in addition to daily food and drink specials.•Made recommendations tailored to guests’ interests and personal taste preferences.•Accurately recorded and inputted order details into a point-of-sale system.

•Hosted interactive events and workshops for hotel guests and residents.•Kept guests and residents informed of upcoming activities through digital correspondence.•Proposed ideas for new activities to the management team.•Tracked inventory and daily sales on Microsoft Excel.•Awarded Five Star Associate of the Month for outstanding work ethic and performance.

• Memorize details of 20+ menu items, including possible allergens, dietary restrictions, etc.• Respond to customer questions in an effective and efficient manner and make recommendations upon request.• Handle money transactions and maintain an accurate drawer.• Take daily inventory and note any goods needed.• Assist in maintaining a clean and organized work station.

• Ensured the safety of 2 children, ages 1 and 6.• Observed and monitored children's play activities.• Prepared children's meals and snacks.• Taught children practices for personal hygiene and cleanliness.

• Watched over and ensured the safety of 3 children, ages 8 to 13.• Transported children to and from school and extracurricular activities.• Ensured children completed assignments and assigned chores.• Communicated with children's parent about daily activities and behaviors.