Kaytee Brynn Email & Phone Number

Troy, Michigan, United States

Troy, Michigan, United States

Troy, Mi

Examined written contracts and accurately documented information in software for all customers as well as improved policies and procedures to increase production and accuracy.● Facilitated daily team building and problem solving meetings to inspire and coach my team tooperate to the best of their ability.● Created and implemented new policies and procedures to improve accuracy in order to increasecustomer satisfaction, contractor effectiveness, and organization cost… Show more Examined written contracts and accurately documented information in software for all customers as well as improved policies and procedures to increase production and accuracy.● Facilitated daily team building and problem solving meetings to inspire and coach my team tooperate to the best of their ability.● Created and implemented new policies and procedures to improve accuracy in order to increasecustomer satisfaction, contractor effectiveness, and organization cost avoidance.● Manually calculated commission for sales personnel, reviewed and approved all payouts, andresearched any possible discrepancies.● Created product packages in company's software, including pricing. Show less

Troy, Mi

Monitored schedules to ensure they were properly planned and ensured materials were in stock for future appointments.● Updated weekly account receivable reports for store managers.● Received high volume of internal and external communications.● Implemented new policies to reduce complications.● Constructed up-to-date sub-contractor capability lists.

Troy, Mi

Scheduled installations to best accommodate customer and accurately assigned sub-contractors withadequate capabilities.● Managed various assignments under strict deadlines simultaneously to complete schedule forfollowing day.● Interacted with manufacturers and distributors, followed up on shipping statuses, and expeditedorders.● Accurately logged daily shipping and receiving orders.● Performed general administrative office function tasks necessary to my role

Troy, Mi

Oversaw project status from beginning to end. Confirmed materials delivery and contractor arrival times were all met, and accurately provided status updates to customer.● Created and processed change orders, periodically including significant project scope and/or costchanges.● Acted as a liaison between customer and contractor(s).● Delivered a high level of service to clients to maintain a good professional relationship and secure

Troy, Mi

Managed the corporate service department's daily schedules. Reviewed service results from previousday appointments, and if needed created future work action plans. Managed the expansion of acompany-wide customer service department from one division to five divisions.● Collaborated with customers to discuss service needs and offer available solutions.● Developed written job aides to help office staff better assist customers resulting in an increase incustomer… Show more Managed the corporate service department's daily schedules. Reviewed service results from previousday appointments, and if needed created future work action plans. Managed the expansion of acompany-wide customer service department from one division to five divisions.● Collaborated with customers to discuss service needs and offer available solutions.● Developed written job aides to help office staff better assist customers resulting in an increase incustomer satisfaction.● Monitored project budgets and department weekly expense reports. Show less

Madison Heights, Mi

Analyzed customer complaint(s) adequately and efficiently, and scheduled appointments to bestaccommodate both customer and company.● Reviewed new customer orders and requests, and manually entered data into a centralizeddatabase.● Placed and checked in part orders.● Prepared customer quotes and invoices.● Completed all necessary customer documents and various other paperwork.