Kathryn Prager Email & Phone Number

Boston, Ma, Us

Lexington, Ma, Us

From January 2020 to the present, subcontracted through Synthesis Health Systems in Boston MA as a Contract Business Analyst & Technical Writer to support developing an integrated system to serve external and internal clients.- Produced technical and business training materials/documentation which explain the interrelationships among the software in easy to understand terminology.- Designed standard templates for documentation at Gallagher Student Health and other Arthur J. Gallagher subsidiaries across the US.- Analyzed and prepared process flow diagrams for business and technical practices.

Farmington Hills, Mi, Us

LinTech Global is a Federal contract agency that places teams in locations all over the US. All work was done on-site at VISN1 (VA Information System Network) of the New England Healthcare System for the Veterans Administration, located in Bedford, Massachusetts.Project Manager, Business Analyst, and Business Intelligence Analyst for VISN 1 Network Office of the Veterans Administration.

Lexington, Ma, Us

Computer Upgrades is a Systems Integration company providing enterprise technology services to businesses.• Managed and consulted for clients in multiple roles as a Business Analyst and Project Manager. • Projects for Health Care (see Projects).• Successfully rebranded Network Health as Tufts Health Plan – Network Health as the Project Manager. This cross-functional project required 90 resources and had an operating budget of $2.5 million. • Prepared Tufts Health Plan Medicare Preferred to generate CMS (Centers for Medicare and Medicaid) Universes by documenting the process and recommending preparation activities. • Created project plans, and project budgets to manage technical staff. • Established 7 integrated software products as an Integrated Software Vendor (ISV) for Dynamics SL accounting. These products were developed using Standard Software Development Life Cycle (SDLC) processes. ® Maximized the value of Dynamics SL customizations by ensuring that products were completed on time and within budget. ® Introduced standard processes to a Professional Services Department by preparing a Professional Services Handbook.® Maximized the value of Dynamics SL customizations by ensuring that products were completed on time and within budget. ® Introduced standard processes to a Professional Services Department by preparing a Professional Services Handbook.• Facilitated critical data collection by customizing CRM software and quoting software for clients. Customized reports and SQL Views to provide business information to clients.• Increased the efficiency of cross-functional business processes and work flows for Thermo Scientific Portable Analytical division of Thermo Scientific by recommending process improvements and enhancements to existing software functionality.

Cambridge, Ma, Us

Created flow charts of employee responsibilities at Massachusetts Registry of Motor Vehicles, and wrote up findings of business consultants based on employee interviews.

Ba, History

Professional, Technical, Business, And Scientific Writing

Education record

Bachelor Of Arts - Ba

Bachelor Of Arts - Ba