Kathryn Stealey Email & Phone Number

 SQL Coding, HTML, and some Java. Application troubleshooting. Providing end user support. Analyzing data. Find ways to improve processes. Maintain communications between various product teams and clients. Incident management. Support Queue Triage. Trained new hires on processes. Created knowledge base documentation. Assisted in automation. Build.

Baltimore, Maryland Area

Troubleshoot and diagnose technical issues for customers using educational software. Meet or exceed all established SLA’s to ensure the most responsive approach to service. Install and configure applications and other supported software packages. Resolves routine issues and problems related to hardware and software.

Baltimore, Maryland Area

Assist test candidates with all aspects of registration and scheduling. Interface with candidates, clients and testing sites in a professional and efficient manner. Achieve high-caliber work quality and accuracy. Answer calls within standards set by the management team and consistently deliver quality call handling while meeting established client.

Baltimore, Maryland Area

Responsible for verbal and written transaction monitoring, and development coaching of technical support agents. Accurately documented, researched and resolved customer service issues. Conducted training certifications for new hires. Participated in bi-weekly internal calibrations and observed customer satisfactory ratings.

Baltimore, Maryland Area

Provide excellent customer service. Getting food out quickly and promptly. Checking presentation of plates before they get to customer; presentation is key. Consistently checking temperatures of cooked meat as well as temperatures of all refrigerators/freezers. Sanitation of all cooking equipment. Prepping/stocking through out shift.

Baltimore, Maryland Area

Greeting customers in a timely manner with a smile. Getting food out quickly and promptly. Consistently checking on customers, making 100% sure they’re satisfied. Putting customers before tasks. Train new hires on serving procedures and policies. Checking presentation of plates; making sure each entrée is correct, clean and going out to right table (expo.

Baltimore, Maryland Area

Provide excellent customer service. Serve food and beverages, full knowledge of menu. Prepare crepes, burritos, sandwiches, burgers and other items made to order. Ability to handle fast paced environment. Maintain cleanliness of food line and equipment. Knowledge of ingredients and spices used in entrees.

Baltimore, Maryland Area

Greet customers as they come in the store. Complete knowledge of drink and food menu. Assign employees to specific duties. Direct and supervise employees. Enforce safety, health, and security rules. Hire, train, and evaluate personnel and keep records. Maintain cleanliness of work areas and food tools. Ability to sell retail coffee, verismo machines, and.

Associate Of Arts - Aa, Business Administration And Management, General, Gpa 3.94

Business Managment